Assistant Manager - Revenue & Reservations

Job description

Operational Duties Oversee daily reservations operations and ensure accurate handling of bookings, amendments, and cancellations Monitor room availability, rates, and inventory across all distribution channels Ensure correct application of rate codes, packages, and promotions Coordinate closely with Front Office, Sales, Revenue Management, and Housekeeping teams Handle complex reservations, VIP bookings, and group allocations Team Supervision Assist in training, coaching, and motivating reservation staff Monitor staff performance and ensure adherence to SOPs Prepare duty rosters and support manpower planning Revenue & Yield Support Support revenue optimization by upselling rooms and services Ensure compliance with pricing strategies and revenue policies Track pick-up reports, forecasts, and booking trends Assist in analyzing reservation data and preparing reports Guest Service & Quality Handle guest queries, complaints, and special requests professionally Ensure high standards of service and brand compliance Maintain guest profiles and ensure accurate data entry in the system Administrative Responsibilities Prepare daily, weekly, and monthly reservation reports Maintain records, logs, and departmental documentation Ensure compliance with audit, payment, and cancellation policies • Degree/ Diploma in Hotel Management • Working Knowledge of Opera, Microsoft Office. • At least 1 year of experience at the same level. • Luxury Hotels & Resorts experience required. Our commitment to Diversity & Inclusion : We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. Your Fairmont Journey Starts Here: Are you a someone with a passion for excellence and a flair for exceptional hospitality? Fairmont Udaipur Palace invites you to embark on an unforgettable journey of luxury and join our pre-opening team. Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS