Assistant Manager, Screening and Performance Facilities (Temporary)

Job description

Join our community and experience Emerson College ! The Assistant Manager, Screening and Performance Facilities supports the Manager in overseeing the day-to-day operations and technical readiness of the Bright Family Screening Room and the Paramount rehearsal and performance studios. The position coordinates facility scheduling and coverage, supports screenings, rehearsals, classes, and events, and supervises and trains student employees. The Assistant Manager maintains operating procedures and training materials, provides first-line projection and AV support, documents recurring technical and facility issues, and coordinates escalation with Media Technology and Engineering (MTE). The Assistant Manager reports directly to the Manager, Screening and Performance Facilities and works in close coordination with other MTP units, School of Film, Television and Media Art (SOF), and Performing Arts (PA) stakeholders. ESSENTIAL JOB DUTIES Provide on-site support for daily operations in BFSR and Paramount rehearsal spaces, including opening and closing, room readiness, basic AV and projection setups, and responding to immediate user needs. Serve as the primary point of contact at the Paramount Rehearsal Studios front desk or BFSR projection booth during scheduled class and event hours. Supervise, train, and mentor student employees assigned to the Screening and Performance Facilities,, and coordinate with the Manager on coverage provided by intermittent staff and projectionists. Develop and maintain operating procedures, training materials, and user guides for BFSR and the Paramount Rehearsal Studios. Maintain and update facility schedules in institutional calendaring systems including Webcheckout, EMS, Google Calendar). Coordinate with the Manager to support screenings, rehearsals, classes, and special events, including advance preparation and post-use room resets. Conduct routine operational checks of projection, AV, and facility systems; document recurring issues; and coordinate escalation to MTE or Facilities as appropriate. Provide first-line projection support in BFSR and basic AV support in the Paramount Rehearsal Studios within the training and scope of the position. Track and restock consumables and minor equipment. Maintain equipment inventory, usage logs, technical records, and facility reports. Collect usage information and user feedback and recommend operational improvements to the Manager. Assist the Manager with facility-specific technology assessments, equipment replacement recommendations, and lifecycle documentation. Support communication with faculty, staff, and students by clarifying usage policies, technical requirements, and facility expectations. Coordinate with academic and co-curricular stakeholders to support facility use in accordance with established operating and safety procedures. Perform other duties as assigned in support of reliable operation of all spaces. Support other MTP areas as needed. Participate in regular team meetings within the MTP Department and TechMedia Division. QUALIFICATIONS – Qualifications are deemed required or preferred and represent what is needed to effectively perform job. Associate Degree required; Bachelor’s degree preferred. 2-3 years of previous experience working in AV, screening, or performing arts environments required. Experience working with students, faculty, or in customer-facing roles in higher ed strongly preferred. Familiarity with digital projection, basic AV and media equipment, and booking software scheduling systems required. Experience producing technical documentation or delivering user training preferred. Demonstrated ability to supervise, train, and mentor student staff required. Available to work evenings and weekends based on facility usage. KNOWLEDGE, SKILLS, AND ABILITIES – May be representative, but not all-inclusive, of those knowledge, skills, and abilities commonly associated with the job. Working knowledge of digital projection, AV, media production, and facility systems, with the ability to perform first-line troubleshooting. Ability to learn and use Webcheckout, EMS, and other institutional scheduling tools. Ability to create and maintain operating procedures, training materials, user guides, and technical records and to train users in assigned facility systems and protocols. Ability to coordinate multiple schedules and resolve last-minute space usage issues calmly. Ability to assess routine operating needs and make practical technology and equipment recommendations within the assigned scope. Strong communication and interpersonal skills with a service-oriented approach. Organizational accuracy and attention to detail, especially when updating calendars, documenting issues, or tracking usage. Ability to collaborate well effectively with a diverse student, faculty, and staff population. Self-motivated, reliable, and able to work independently when needed. PHYSICAL ABILITIES – Activities commonly associated with the performance of the functions of this job. The physical demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Ability to move between buildings and rooms regularly. Occasional lifting of up to 25 lbs. of AV or studio equipment. Comfortable standing for extended periods during studio check-ins or screenings. WORK ENVIRONMENT – Environmental or atmospheric conditions commonly associated with the performance of the functions of this job. On-site in BFSR, rehearsal studios, and associated office/admin areas. Variable activity levels depending on screening or rehearsal schedules. Some evening and weekend availability expected. Please note that this is a temporary position that will be needed until at least May 2027. Compensation The hourly rate for this role is $25.70 - $30.85. IN-OFFICE EXPECTATIONS This position requires an in-person presence on the Boston Campus during the work week. Grade of Position: 23-06NE Employment Category: Casual (Fixed Term) .. Scheduled Weekly Hours: 36.25 In addition to a competitive salary, Emerson College is committed to the health and well-being of our employees and family members. We offer a generous benefits package to regular staff scheduled to work 20+ hours per week. Emerson Employment Categories influence work schedules, benefits eligibility, and time off policies. Benefits include outstanding health plans with limited out-of-pocket expenses, dental plans, generous time-off programs, and a 403(b) retirement benefit with a 9% employer contribution once eligible. Additional benefits, such as life and disability coverage as well as commuter offerings, are available. Please refer to our benefits website for a full list of benefits and eligibility requirements.