Assistant Manager - Security

Job description

About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. About the location: The Four Seasons Resort Maldives at Landaa Giraavaru prides itself on the commitment to the Golden Rule philosophy “Treat Others as you Wish to be Treated” and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees’ well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the “100 Best Companies to Work For” rankings ever since 1998. The Four Seasons Resort Maldives at Landaa Giraavaru has 103 spacious luxury villas, 4 Restaurants and 2 Bars combining innovative recreation with the raw natural beauty of the Baa Atoll, which is a UNESCO Biosphere Reserve. Whether it’s the jungle-based Antigravity YOGA or manta ray experiences or endless white beaches, the incredible setting of Landaa Giraavaru provides an amazing living environment. The Four Seasons Resort Maldives is currently looking for an Assistant Manager - Security who shares our passion for excellence and is enthusiastic about creating memorable guest experiences. Assistant Manager - Security is part of a diverse and dynamic team which provides award winning service to our valued guests. This position reports to the Regional Director of Security and Safety. A Maldivian work permit will be provided by the resort. About Us The Four Seasons Resort Maldives at Landaa Giraavaru prides itself on the commitment to the Golden Rule philosophy “Treat Others as you Wish to be Treated” and strives to provide the best possible experience for both our guests and employees. Due to the importance that we place on our employees’ well-being, The Four Seasons has been listed in the FORTUNE Magazine as one of the “100 Best Companies to Work For” rankings ever since 1998. The Four Seasons Resort Maldives at Landaa Giraavaru has 103 spacious luxury villas, 4 Restaurants and 2 Bars combining innovative recreation with the raw natural beauty of the Baa Atoll, which is a UNESCO Biosphere Reserve. Whether it’s the jungle-based Antigravity YOGA or manta ray experiences or endless white beaches, the incredible setting of Landaa Giraavaru provides an amazing living environment. Special Requirements Has 3-4 years of relevant experience in 5* resorts Holds Motor Boat Driving Licence, Driving Licence Possesses aptitude, management skills and upward mobility Possesses excellent English, math and psychometric abilities Possesses business acumen, well developed guest PR skills and personal flair Ability to draft and present a comprehensive report Working knowledge MS Word, Excel and Powerpoint Prior experience in CPR, First Aid Fire Fighting and Crowd Management Experience in Live Saving and property protection procedures desirable Departmental Oversees day to day operation of the Security department and related third party services; directs security team in day to day operation Implements and ensures adherence to security Reviews daily arrivals to ensure proper handling of VIPs and return guests; provides meet and greet service at Sea plane platform and Main jetty. Is knowledgeable about all kinds of Crisis Management procedures and Fire Evacuation Procedures Is able to handle medical emergencies - guests and staff Is thorough in maintaining and actioning Lost and Found items Assist Regional Director of Security to take appropriate actions when confronted with disturbances, crimes and threats to life and proper Remain under control in face of stressful situations, while complying with the Company’s and Local policies and procedures Assist Department Head to implement all policies and procedures regarding security and safety. Assist Department Head to design and implement preventive safety and security programs Actively anticipate and Prevent situations that could jeopardize the reputation of the resort. Assist Resort staff in handling of unusual guest or employee problems, such as, but not limited to, disorderly conduct, thefts, employee or guest accidents, fire or safety Discipline and direct security personnel in all aspects of security policies and procedures. Departmental Routinely conducts standard testing during shifts Assists other departments as required in resolving problems and crunch assistance Is able to administer First Aid and CPR as needed. Maintains stock levels of operational supplies Assist Department Head to prepare and formulate a fire and evacuation emergency procedure for the Resort and organizing regular drills in order to ensure that all persons employed in or using the resort are familiar with all means of escape in case of fire, flood or evacuation. Conduct weekly Fire fighting Training and drills for fire fighting team staff and fire warden’s refreshers course. Exercising supervision over the maintenance of all fire safety measures within the resort Attend daily Morning Meetings and weekly operational Meetings in absence of Director of Security. Train, test and issue Buggy license to employees. Take responsibility for all training related to the resorts emergency procedures, and conduct regular Fire Drills and evacuation drills for all the according to legal requirements. Assist Department Head in the development and implementation of the Resort's fire plan. In addition, testing the Resort’s Fire and Emergency Response preparedness. Adhere to corporate practices like departmental meetings, discipline, appraisals and follow with probationary reviews. Monitor the Closed Circuit Television (CCTV) What to expect from your workplace…You will: Be part of a cohesive team with a singular focus on creating memorable experiences for our guests and employees. Have the ability to demonstrate your unique personality and service style while fulfilling the brand standards of the Four Seasons. Have career growth opportunities both within Maldives and worldwide at other Four Seasons properties. Be presented with competitive pay scheme. Explore diving and snorkeling activities on the house. Earn complimentary rooms nights based on your service period with the Four Seasons. Be provided with a shared fully furnished accommodation. Be provided with meals in Outlets and Employee Restaurant. Have the opportunity of staying fit by using our Gym & outdoor sports facilities. Free WIFI in all of the Resort.