Assistant Manager - Wilmington

Job description

QT - Where Hard Work is Rewarded Everyone in the QT family possesses a certain intangible quality. Of course, they possess the many other qualities we expect in our employees, like dependability and work ethic, but they have something else, too. It’s the QT culture, and it’s what attracts everyone who works with us. Our employees are the reason people love the QT experience. Our employees work hard, have fun, and genuinely love providing great service. In return, we give them great pay, great benefits, and all the fountain drinks they can consume. Schedule Options: Sat Sun Mon Tues Wed Thurs Fri Total Hours Night Assistant 10p-8a 10p-8a 10p-8a 10p-8a OFF OFF OFF 40 Night Assistant 10p-8a OFF OFF OFF 10p-8a 10p-8a 10p-8a 40 Night Assistant OFF OFF OFF 10p-8a 10p-8a 10p-8a 10p-8a 40 Relief Assistant OFF 6a-4p 6a-4p OFF OFF 6a-4p 6a-4p 40 Relief Assistant 6a-4p 2p-12a 2p-12a 2p-12a OFF OFF OFF 40 Relief Assistant OFF OFF OFF 6a-4p 2p-12a 2p-12a 2p-12a 40 Relief Assistant 2p-12a 10p-8a 10p-8a OFF 6a-4p OFF OFF 40 Job Summary As an Entry-Level Assistant Manager at QuikTrip, you'll play a hands-on role in supporting store operations and helping your team succeed. From delivering excellent customer service to reinforcing operational standards, you'll be part of the team that keeps things running smoothly and creates a welcoming experience for everyone who walks through the door. Under the guidance of the Store Manager and in coordination with other Assistant Managers, you will promote teamwork, uphold company policies, and support a respectful, inclusive, and customer-focused environment. You'll also help train and develop clerks on your shift, contributing to a consistent, high-performing team culture through hands-on leadership and a commitment to growth. In this role, you'll demonstrate key strengths like Customer Engagement, Operational Execution, and Teamwork - all in alignment with QuikTrip's Purpose, Core Values, and Standards of Store Operations. Watch our Applicant Video by selecting the link: QuikTrip Applicant Video Job Responsibilities Customer Service - Own the customer experience by anticipating needs, solving problems, and consistently representing company standards. Employee Support / Teamwork - Own team outcomes by mentoring peers, resolving conflicts constructively, and modeling professional behavior. Store Appearance - Own the customer-facing environment by proactively addressing appearance issues and guiding peers in daily upkeep. Food Service and Food Safety - Own food quality by proactively checking standards, correcting issues, and ensuring customers receive safe, consistent products. Merchandising - Own product presentation by optimizing layouts, identifying gaps, and ensuring merchandising aligns with customer demand. Shift Management - Own shift performance by anticipating needs, solving problems, and helping coordinate cross-shift efforts to meet customer demand. Business Operations -Own operational standards by monitoring task execution, resolving issues, and ensuring reporting and inventory processes are followed. Qualifications Required Education: High school diploma or equivalent (GED) Desired Experience: Retail store sales experience Desired Skills: Pleasant disposition; patience to deal with difficult situations; self-motivated, and the ability to work unsupervised. Must be able to communicate in English, verbally and in writing, with customers, vendors, and employees. Schedule / Work / Travel Work Pattern: Shift work; may include evenings, nights, weekends and holidays (essential personnel during weather/events). Physical / Environment: Requires standing for extended periods and routine walking. Requires lifting up to 30-60 lbs May work in cold/freezer areas or outdoors at times. Benefits Information Employee Benefits - QuikTrip Compensation QT Store Job Wages NOTICE TO APPLICANTS AND EMPLOYEE REGARDING CONSUMER REPORTS A consumer report and/or investigative consumer report including information concerning your character, employment history, general reputation, personal characteristics, criminal or police records, motor vehicle record, and mode of living may be obtained for employment purposes at any time. An investigative consumer report is a consumer report which contains information obtained from interviews with your neighbors, friends, or associates. Upon timely written request of the Personnel Department of the Company, and within 5 days of the request, the nature and scope of any investigative consumer report obtained will be disclosed to you. We will run a report to verify that an applicant does not have any unresolved bad checks with QuikTrip. You may review our Privacy Policy here .