Assistant, Merchandise Production

Job description

At Warner Music Group, we’re a global collective of music makers and music lovers, tech innovators and inspired entrepreneurs, game-changing creatives and passionate team members. Here, we turn dreams into stardom and audiences into fans. We are guided by three core values that underpin everything we do across all our diverse businesses: Curiosity : We do our best work when we’re immersing ourselves in culture and breaking through barriers. Curiosity is the driving force behind creativity and ingenuity. It fuels innovation, and innovation is the key to our future. Collaboration : Making music and bringing it to the world is all about the power of originality amplified by teamwork. A great idea, like a great song, travels globally. We ignite passions and build connections across our diverse community of artists, songwriters, partners, and fans. Commitment : We pursue excellence for our team and our talent. Everything in music starts with a leap into the unknown, and we’re committed to keeping the faith, acting with integrity, and delivering on our promises. WMG is home to a wide range of artists, musicians, and songwriters that fuel our success. That is why we are committed to creating a work environment that actively values, appreciates, and respects everyone. We encourage applications from people with a wide variety of backgrounds and experiences. Consider a career at WMG and get the best of both worlds – an innovative global music company that retains the creative spirit of a nimble independent. Job Title: Assistant, Merchandise Production A little bit about our team: The merchandise production team manages global sourcing, product development, purchasing, production and logistics to deliver merchandise for a vast roster of artists covering concert tours, eCommerce and third party retailers. Merchandise includes a variety of branded apparel, headwear, accessories, paper goods, etc. Your role: We are seeking a highly organized and detail-oriented Merchandise Assistant to support our merchandising and buying teams. In this role, you will be the administrative backbone of the department, ensuring that product flows smoothly from the initial order stage through to final delivery. You will play a crucial role in maintaining accurate data, communicating with suppliers, and keeping cross-functional teams aligned on inventory status. Here you’ll get to: Raise and Manage Purchase Orders (POs): Accurately generate, input, and issue purchase orders to suppliers in a timely manner, ensuring all product details, quantities, and pricing are correct. Update and Maintain Trackers: Take ownership of critical path and delivery tracking documents. Continually update spreadsheets and internal systems to reflect current production statuses, shipping dates, and stock movements. Supplier Communication: Act as a key point of contact for suppliers and vendors regarding order statuses. Proactively chase down late deliveries, resolve discrepancies, and request necessary shipping documentation. Data Management: Maintain accurate product data, pricing structures, and supplier information within the internal merchandising systems Sample Management: Receive, log, and organize pre-production and shipment samples, ensuring they are available for review by the relevant team members. Administrative Support: Assist the Merchandiser with ad-hoc reporting, sales analysis, and general administrative duties as required to support departmental goals. About you: 1–2 years of experience in an administrative, retail, or entry-level merchandising role is preferred but not essential. Strong computer skills, with a high level of proficiency in Microsoft Excel or Google Sheets (e.g., VLOOKUPs, pivot tables) for maintaining complex trackers. Experience with ERP or retail management systems is a plus. Exceptional accuracy in data entry and numerical analysis; a keen eye for spotting errors before they become issues. Proven ability to manage multiple priorities, meet deadlines, and stay organized in a fast-paced, high-volume environment. Clear, confident, and professional written and verbal communication skills for effective supplier and internal stakeholder management. A proactive, "can-do" attitude with the ability to troubleshoot minor supply chain hiccups independently. We’d love it if you also had: Music merch experience Purchasing, project management, screen printing or apparel manufacturing experience Asana experience As the home to 10K Projects, Asylum, Atlantic Music Group, East West, FFRR, Fueled by Ramen, Nonesuch, Parlophone, Rhino, Roadrunner, Sire, Warner Records, Warner Classics, and several other of the world’s premier recording labels, Warner Music Group champions emerging artists and global superstars alike. And our renowned publishing company, Warner Chappell Music, represents genre-spanning songwriters and producers through a catalog of more than one million copyrights worldwide. Warner Music Group is also home to ADA, which supports the independent community, as well as artist services division WMX. In addition, WMG counts film and television storytelling powerhouse Warner Music Entertainment among its many brands. Together, we are Warner Music Group: Independent Minds. Major Sound . Love this job and want to apply? Click the “Apply” link at the top of the page, or apply directly with your LinkedIn. Applying with LinkedIn will import all of the information you put in your profile, but will still allow you to upload a resume and cover letter. Don’t be discouraged if you don’t hear from us right away. We’re taking our time to review all resumes, and to find the best people for WMG. Thanks for your interest in working for WMG. We love it here, and think you will, too. This position requires a minimum of 3 days per week in the office. We value in-office collaboration, which is essential for talent development and strong working relationships. #LI-Onsite WMG is committed to inclusion and diversity in all aspects of our business. We are proud to be an equal opportunity workplace and will evaluate qualified applicants without regard to race, religion or belief, age, sex, sexual orientation, gender, gender identity or gender reassignment, marital or civil partnership status, disability, pregnancy, childbirth or any other characteristic protected by law.