Assistant Online Merchandiser

Job description

**Yassir** is the leading super App in the Maghreb region set to changing the way daily services are provided. It currently operates in **45 cities across Algeria, Morocco and Tunisia with recent expansions into France, Canada and Sub-Saharan Africa**. It is backed (~**$200M in funding**) by VCs from Silicon Valley, Europe and other parts of the world. We offer on-demand services such as ride-hailing and last-mile delivery. Building on this infrastructure, we are now introducing financial services to help our users pay, save and borrow digitally. Helping usher the continent into a digital economy era. We’re not just about serving people - we’re about creating a marketplace to bring people what they need while infusing social values. As an Assistant Online Merchandiser, you will shape the digital shelf that customers see in the Yassir app. Based on site in Johannesburg, you will maintain category structures and filters, curate home, search and category modules, and keep images, titles and product attributes accurate. You will optimise search and navigation, set up promotions and bundles with clear rules, configure cross sell and upsell, and align with Inventory and Operations so featured items are in stock and delivered on time. You will work in our CMS or PIM, analytics dashboards, Google Workspace, Slack and Jira, document changes clearly, and report insights that drive daily iteration. Your work will target higher CTR, add to cart and conversion, lower zero result searches and OOS exposure, and strong publishing accuracy against the content calendar. This is a full time role, Monday to Friday 08:00 to 17:00, with occasional after hours or weekend support for campaign launches and catalogue updates, with time off in lieu. ### Responsibilities - **Category and Assortment Management:** Maintain clear category trees, filters and tags. Enforce naming standards and complete product attributes to reduce clicks to key SKUs. - **Visual Merchandising:** Curate home, search and category modules. Keep images, titles and bullets consistent with brand and accessibility guidelines. - **Search and Navigation:** Optimise ranking rules, synonyms and typo handling to cut zero result queries. Add redirects or curated collections to remove dead ends. - **Promotions and Bundles:** Set up offers, bundles and promo badges with clear eligibility and tracking. Apply stock guardrails and de feature items as thresholds are hit. - **Personalisation and Cross sell:** Configure recommendation widgets to lift AOV and repeat rate. Test simple rules by audience and basket behaviour. - **Operational Alignment:** Validate stock and delivery SLAs with Inventory and Operations for all featured SKUs. Flag supply gaps early and propose substitutes. - **Publishing and Quality Assurance:** Prepare and publish content in the CMS or PIM using a strict QA checklist for titles, unit size, price per unit, dietary flags, images and tags. Meet publishing accuracy and content calendar deadlines. - **Analytics and Reporting:** Track daily KPIs such as module CTR, add to cart, conversion, zero result rate and OOS exposure. Run A B tests on images, titles and placements, and document winners for rollout. - **SEO and Content Standards:** Optimise landing and collection pages for SEO without adding friction to the in app journey. Keep copy accurate, compliant and on brand. - **Collaboration and Handover:** Coordinate with Marketing, Inventory and Operations through Slack and Jira. Provide clear end of day handovers and surface risks or blockers. - **Continuous Improvement:** Maintain a living synonym list, redirect map and digital shelf playbook. Share learnings and propose process or tooling improvements. ### What we are looking for - **Experience:** - One to two years in ecommerce merchandising, category or digital content operations. Strong graduates considered with relevant projects or a portfolio. - Hands on catalogue work with titles, images, attributes, tags and collections. - Exposure to search and navigation tuning or product listing optimisation. - **Skills:** - Excellent organisation, attention to detail and quality control. - Clear written English for concise merchandising copy and naming standards. - Analytical mindset with the ability to read dashboards and turn insights into actions. - Prioritisation and scheduling against a content calendar. - Collaborative communication with Marketing, Inventory and Operations. - **Technical:** - Comfortable with a product CMS or PIM, Google Sheets and core spreadsheet functions such as filters, pivot tables, VLOOKUP and CONCAT. - Familiar with analytics dashboards and simple A B testing. - Working knowledge of Slack and Jira or similar ticketing tools. - Basic image handling, for example cropping and aspect ratio checks. - **Availability:** - On site in Johannesburg. - Monday to Friday, 08:00 to 17:00. - Occasional after hours or weekend support for campaign launches and catalogue updates, with time off in lieu. - **Education:** - Matric Certificate or higher. - A diploma or degree in Marketing, Business, Information Management or a related field is an advantage. - **Compliance and Quality:** - Consistent application of brand, naming and accessibility standards. - High publishing accuracy and on time delivery against the content calendar. - Awareness of POPIA and data privacy when handling any customer or supplier data. - **Nice to have:** - Quick commerce or grocery background and knowledge of South African shopper behaviour. - Basic SEO for landing and collection pages. - Understanding of inventory and supply chain touchpoints. - Additional South African languages.