Assistant Patient Care Manager

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Assistant Patient Care Manager works under the direction of the Patient Care Manager/Director. Collaborates with administrative staff, nursing, physicians, and other patient care team personnel to support standards for professional nursing practice. JOB DUTIES AND RESPONSIBILITIES: Demonstrates clinical expertise and serves as clinical resource to staff Assumes responsibility/accountability for daily operations: planning, organizing and supervising care necessary to assure patient safety and quality to meet the needs of patients served by assigned shift/department Selects, motivates, and retains staff; initiates formal recognition plan Facilitates department staff meetings and trainings relevant to position. Participates in activities which promote personal/professional development. Serves on assigned hospital and/or unit-based councils Takes active role in department performance improvement initiatives related to Quality, Safety and Patient Experience. Leads and mentors staff in performance improvement initiatives Promotes an environment that fosters inquiry, creative thought, nursing education programs, and development and application of evidence-based practice initiatives. Reviews performance of staff, completes annual evaluation of assigned staff, assures staff competency, and initiates remedial actions, when appropriate Acts as liaison with Clinical Risk Management and participates in event reviews, action planning and resolution of complaints and grievances Maintains appropriate, timely, and effective communication with patients, families, multi-disciplinary team, ancillary departments, and the manager to identify and resolve problems that may interfere with positive patient outcomes Maintains departmental records for administrative and regulatory purposes PHYSICAL AND SENSORY REQUIREMENTS: Sitting for up to 5 hours per day, 2 hours at a time. Standing for up to 1 hour per day, 1 hour at a time. Walking for up to 2 hours per day, 20 minutes at a time. Occasionally uses fingers to turn pages. Frequently uses hands to write, type, and hold charts. Rarely uses the hands or fingers for firm grasping or twisting/turning. Frequently uses upper extremities to lift and carry up to 10 pounds. Frequently stoops, occasionally squats, rarely reaches above shoulder level. Hearing as it relates to normal conversation in person or on telephone. Seeing as it relates to general vision, near vision, far vision, color vision, and peripheral vision. EDUCATION: Registered Professional Nurse with current license to practice in the state of Pennsylvania or New Jersey (based upon work location). Bachelor's Degree in Nursing preferred. Required within 5 years of obtaining position. TRAINING AND EXPERIENCE: Two years of direct clinical experience preferred. Previous supervisory experience preferred. BLS required. Please complete your application using your full legal name and current home address. Be sure to include employment history for the past seven (7) years, including your present employer. Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable. It is highly recommended that you create a profile at the conclusion of submitting your first application. Thank you for your interest in St. Luke's!! St. Luke's University Health Network is an Equal Opportunity Employer.