Assistant Property Manager

Job description

Looking to join our team? Here’s what we’re looking for! Do you enjoy working with people and providing exceptional levels of service? Do you want to ensure Residents are satisfied and that all potential leads for new Residents are followed up on? Want to join a dynamic team of Residential Property Managers? Speedway Properties is looking for someone to join our Residential Property team as an Assistant Property Manager (APM). This position will be primarily based at our Canopy Park location but may provide support at other residential properties as business needs require. We believe strongly in our company values and live them out each day! We work together as One Team across all departments, Choose Positivity in everything we do, put People First , encourage speaking up because You Have a Voice , and above all else we are Driven to Succeed . If you can embrace these values and they align with how you work, then we’d love to chat with you! Job overview In this role, you will assist the Residential Property Managers to ensure the efficient overall operation and profitable performance to exceed company standards in marketing, occupancy, collections, expense control, property maintenance and curb appeal, as well as resident relations. Standard Hours: Monday, Wednesday, Thursday, Friday | 9am -6pm Saturday | 10am-4pm Occasional marketing/outreach efforts outside of standard hours. All days include a 30-minute unpaid meal break. Here are the specifics: General Leasing (including but not limited to) Adhere to company leasing process and all guidelines. Professionally respond to all prospect correspondence including phone calls, emails and text messages. Schedule and host tours for all interested prospects. Enter all prospect data and tour information in Yardi accurately and consistently. Manage and schedule daily/future follow up. Facilitate resident screening including credit/background, rental verification, employment/income verification. Approve/deny prospect applications based on Speedway Properties/Yardi qualifications. Execute all required lease paperwork including creation of lease documents, setting up lease dates, rentable items, and other lease charges and ensuring execution by all parties. Confirm apartments are ready for prospects prior to tours and tenants prior to pre-move in. Attend weekly meetings when applicable. Monitor vacancy reports and implement strategies to reduce days-on-market. Consistently achieve personal and property monthly leasing goals. Troubleshoot Yardi workflow issues in the lead to lease process. Resident Management (including but not limited to): Perform resident move-in duties and orientation per the established move-in packet. Track accurate records within Yardi and all other property management systems inclusive of insurance compliance and notices. Assist in coordination of work orders with maintenance staff when necessary. Maintain positive resident relations – by keeping a positive attitude and good working relationships with all customers. Marketing/Retention/Miscellaneous (including but not limited to): Set up “mini-model” in applicable buildings. Provide regular updates to Property Manager and residents, as needed. Clean amenity areas each day. Open and close leasing office at scheduled office hours, if applicable. Perform outreach marketing as directed by Manager. Maintain and update social media accounts with marketing content, as needed. Attend occasional outreach/marketing events outside of standard hours. Constantly work to improve processes; make suggestions for productivity improvements, and optimize team member workflow, while continuing to meet our customers’ needs. Provide APM related support to additional Speedway residential properties as needed. Maintain regular, reliable, and punctual attendance. Adhere to all company policies, procedures, and safety protocols. Take ownership of assigned responsibilities and follow through on commitments. Embrace and live out Speedway Motors core values. Adapt to changing priorities and demonstrate flexibility in a dynamic work setting. Seek opportunities for continuous improvement and professional growth. Perform other duties as assigned. We’ll take care of you – here's how! We put our employees first, and care about your well-being and personal life. From a competitive benefits package and 401k plan to growth opportunities, we have your best interest in mind, always. Comprehensive Health, Dental and Vision Insurance Retirement Plan with Company Match Paid Time Off Paid Holidays Continuing Education Reimbursement Wellness Program and Healthy Living Reimbursement Discount on Speedway Motors Product, Rent Discount for all Speedway Properties, and Referral Bonuses. Growth Opportunities Paid Parental Leave An extremely supportive team. Opportunity to utilize your strengths and be creative. Work Environment Ability to rarely lift and carry <25 lbs. and rarely push/pull up to 50 lbs. Frequent walking, sitting, and standing and occasionally use steps. Rare bending/reaching, twisting, kneeling, squatting and rarely work above shoulder level. Sight required to read contracts, inspect properties and drive. Must be able to constantly pinch, grasp, fine manipulation with fingers to utilize computer and write correspondence. Work is typically performed inside, may be required to complete work outdoors. What you’ll need to succeed in this position: Experience in customer service. Strong general computer skills required including proficiency in using Microsoft Office programs. Experience with YARDI and Rent Café is a plus. Must have a valid driver's license and evidence of vehicle insurance, or the ability to provide independent authorized transportation. Able to quickly adapt and learn in a fast-paced environment. Detail oriented, with ability to prioritize and juggle multiple job functions. Must be punctual with strong leadership skills and high level of honesty, integrity, and ethics. Excellent interpersonal skills and communication skills required. Willingness to learn all aspects of Residential Property Management. Knowledge of general business and accounting concepts and must be proficient in math. Must be able to work in the office 40 hours a week. Saturday availability required, along with some evenings for product launches, events or specialty campaigns. About Speedway Properties: Speedway Properties is a locally owned commercial real estate investment company that owns, manages, and leases over 5 million square feet of residential, retail, office, and industrial property throughout Lincoln, Nebraska. Our broad portfolio of residential and commercial real estate gives us the flexibility to work together with tenants to achieve their goals and help them succeed.