Assistant Quality Assurance Manager (Living & Home Textile)

Job description

Summary Joining our dedicated Quality Assurance team, you will act as a vital pillar of support for the Quality Assurance Manager in supervising daily operations and managing our QA team. In this role, you will take ownership of product excellence across the Furniture, Bathroom, Decoration & Beauty, and Home Textile categories, ensuring every item fully complies with international industry standards and regulations. You will provide essential operational support, acting as a reliable link between our suppliers and our cross-functional teams to support thousands of Lidl and Kaufland stores globally. This role is based in our brand-new, premium, eco-friendly office at Airside, Kai Tak . Main Objectives: Support the QA Manager in supervising and handling the QA team on all related matters. Validate that work is performed accurately, analyse errors and resolve problems Assist the progress of facilitating daily operations and supervise the Quality Assurance team Ensure products comply with industry standards and regulations This position is responsible for the categories of Furniture, Bathroom, Decoration & Beauty and Home textile items. What you'll do Organize the sub-teams’ structure & drive the operation to support teams' strategy and cultivate corporate culture and routine Oversee sample review, testing and inspection and being responsible for their quality and approval Responsible for ensuring correct follow up by Senior Quality Consultants in relation to test failure analysis and recommendations to factory by the team Escalate to superior on the critical issues related to projects to ensure projects continue to progress in a timely manner Manage and approve shipment release in a timely manner in absence of the superior Reinforce, with the lead of the superior, the workflow guidelines to clarify roles & responsibilities and enhance collaboration with all related parties and ensure effective execution Monitor the daily roles of QA staff on behalf of Manager, advise of any weaknesses and areas of improvement Assessment of staff capabilities and progress Liaise on issues and product requirements related to the 3rd party laboratory testing of related product groups with management summaries for the superior Liaise on issues and product improvements prior to mass production with the Merchandising Team of the related product group. Maintain a positive communication culture with all stakeholders and act solution oriented Travel is required for this role What you'll need Minimum of 4 - 5 years of work experience in a Quality Assurance position Experience in 3rd party testing laboratory with Retailer exposure or experience in trading or sourcing offices required Bachelor's degree or equivalent required, Master's degree or equivalent of an advantage in field of Engineering, Science or related disciplines Fluency in English, Cantonese and Mandarin required, German of an advantage Strong understanding of laboratory and inspection reports Adequate interpretation and comprehension of legal documents Strong sense of quality processes Knowledge of work flow of a trading, buying or sourcing office Good understanding of hardgoods mass production manufacturing procedures Deep knowledge of EU and US retail market Proficiency in MS Office/Google Workspace with advanced Excel/Sheets and Power Point/Slides skills required Core skills / competencies Problem solving Prioritising appropriately Adapting to changing situations Personal initiative Recognising needs of departments/3rd parties Respecting opinions/values of others Coordinating and encouraging teamwork Delegating tasks/ responsibilities Motivating employees What you'll receive We are dedicated to fostering a family-friendly culture and work environment and we are an equal opportunities employer and welcome applications from all candidates with the required skills and experience. We enable fair pay within the company by creating non-discriminatory salary systems. Development Opportunities: Leadership skill: Develop strategic planning and cross-functional leadership skills. Quality compliance expertise: Deepen the knowledge of complex regulatory frameworks and EU/US quality standards, and position the role as high-level compliance expert. Advanced Project Management: Master the execution of complex project processes, aligning strict quality milestones seamlessly with on-time delivery. Market Leading Remuneration & Benefits: • Financial Security: Double pay, discretionary bonus, life insurance, and medical insurance • Rental Reimbursement Scheme: A significant tax-optimization benefit for Hong Kong residents • MPF Flexibility: Choose your preferred MPF provider Supportive Environment: • Airside Office: Work in Kai Tak’s landmark "Airside" building—a premium, eco-friendly office with world-class amenities and direct transport links. • Professional Growth: Access to in-house training courses and a training sponsorship scheme to advance your technical career. • Health & Wellness : Health and vision checks to ensure your well-being Work-Life Balance: • 5-day work week • Competitive Annual Leave: Enjoy generous leave starting from 18 days to recharge • Out-of-Office Leave: Flexibility to attend important personal appointments during work hours.