Assistant Registrar for Technology & Operations

Job description

ACU is affiliated with the fellowship of the Church of Christ. This position requires the employee to be a professing Christian and to be willing to support the Christian mission of ACU. ‌ This position is primarily responsible for the management of processes related to the academic calendar, serving as the office’s primary technology expert, systems project management, and for providing leadership for the main location of the Office of the Registrar. Basic Responsibilities A. Operations: Implement and manage processes and communications related to the academic calendar, including all beginning- and end-of-term processes and the interpretation of policies related to the calendar and processes. B. Technology: Serve as the primary technology expert within the office, for areas including Workday and Banner, Degree Works maintenance, training, and security; and serve as liaison with the Information Technology area. C. Project Management: Provide systems analysis and design for academic issues related to technology; implement new processes as new technologies become available. D. Provide leadership for the main location of the Office of the Registrar. Essential Duties Other duties may be assigned. Reasonable accommodations may be made to enable individuals to perform the essential functions. A. Operations: Implement and manage processes and communications related to the academic calendar, including all beginning- and end-of-term processes and the interpretation of policies related to the calendar and processes. 1. Using the academic calendar, develop and implement an operations schedule for processes that will be run at the correct times in the semester. 2. Communicate with the Registrar and other campus personnel regarding time lines and dates for grading, registration, data transfer with the National Student Clearinghouse, and all other term operations. B. Technology: Serve as the primary technology expert within the office, for areas including Workday and Banner, Degree Works maintenance, training, and security; and serve as liaison with the Information Technology area. 1. Provide support and training on a variety of technology systems for the academic division, including Workday, Banner, reporting tools, Degree Works, imaging tools, and other tools as needed 2. Serve as a resource for on-campus constituents regarding reports and data gathering. 3. Serve as the primary liaison with the Information Technology area for ongoing support, maintenance and projects. C. Project management: Provide systems analysis and design for academic issues related to technology; implement new processes as new technologies become available. 1. Implement projects related to technology and processes for the academic division. 2. Provide systems analysis and design for academic issues related to technology. 3. Stay informed regarding new features in both new and existing technologies related to work in the academic division. D. Provide leadership for the main location of the Office of the Registrar. 1. Manage the day to day operations including transcript and certification of enrollment fulfillment, student records management, front desk customer service, etc. 2. Provide oversight for office staff members. 3. Provide direct supervision of student employees. Qualifications: A. Professional Master’s degree strongly preferred; Bachelor’s degree required. Prior experience in an academic office or knowledge of academic records strongly preferred. Technology skills and understanding of data base management required. Excellent oral and written communication skills. Prior experience with the Workday Student system preferred. Prior experience with the Ellucian Banner system preferred. Experience with and sensitivity to the needs of those we serve (students, faculty, staff, parents, prospective students and alumni). Prior experience in supervising employees. B. Personal Ability and willingness to maintain a professional appearance Team player Focused; sees projects to completion with attention to detail and accuracy Flexible and collaborative High degree of integrity and Christian ethics; high level of confidentiality essential. Skill in handling challenging conversation with students, parents and faculty. Strong internal sense of responsibility. Skills: Must be competent in using system wide data bases Must be able to work within a systems environment Must be detail oriented; have a high level of accuracy Must have initiative and the ability to design, implement, and manage processes. Must be able to manage staff and student employees. ACU does not unlawfully discriminate on the basis of race, color, age, sex, disability, genetic information, national or ethnic origin in employment opportunities, in keeping with applicable state and federal law. ACU is committed to maintaining a safe and secure campus environment and protecting the university's financial and physical assets. Therefore, Abilene Christian University conducts background checks on all candidates for employment in security sensitive positions. As a current employee, it will be determined if you need an additional background check upon your hire.