Assistant Service Manager/Sales GM

Job description

Job Summary : The ASM/SGM is responsible for assisting the Service Manager in day to day operations and managing the business. Responsibilities : As the lead technician, you will play a crucial role in ensuring the successful completion of our projects from start to finish. 90% of their time is billable work orders and winning new clients or leads. Serves as leader in the field; leading, coaching, mentoring, providing trade knowledge to our technicians Ability to write routine reports and correspondence Responsible for the training and continued development of the technical and mechanical skills of team. Complete assigned work orders in a timely manner and communicate work order status with Office. Sell and develop Preventive Maintenance programs to potential and existing customers Explain replacement opportunities for aging, inefficient or under-performing systems Conducting thorough inspections of project sites to assess the installation requirements and determine the most efficient and effective approach. Supervising and providing guidance to a team of installers and service technicians, ensuring adherence to safety protocols, industry standards, and company policies. Conducting comprehensive system testing and diagnostics to ensure proper functioning and performance of the installed systems. Maintaining accurate records of all installed systems, repairs, maintenance, and service calls. Keeping up to date with industry trends, new technologies, and best practices in HVAC installation. Adhering to company policies and procedures, particularly those related to safety, quality, and customer service. Performing any other duties as assigned by the supervisor or management. Qualifications/Require Skills : Read, write, understand, and carry out oral and written instructions in English. Ability to manually lift up to 50 pounds. Must possess a valid driver's license. Must possess EPA Recovery Certification. Must possess OSHA 10. Must be a high school or trade school graduate. Strong knowledge of electrical systems Ability to read commercial wiring schematics Ability to lift 50 pounds independently and use power and hand tools Must be mechanically inclined Must have passion for exceptional service Must be available for on-call rotation (weekend availability) Job Type: Full-time Pay: $90,000.00 - $125,000.00 per year Benefits: 401(k) 401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Experience level: 10 years Schedule: 8 hour shift Monday to Friday Rotating weekends Weekends as needed Work setting: In-person Experience: HVAC: 8 years (Required) Mechanical knowledge: 8 years (Required) License/Certification: EPA Certification (Required) Ability to Commute: Waltham, MA 02451 (Required) Ability to Relocate: Waltham, MA 02451: Relocate before starting work (Required) Willingness to travel: 25% (Required) Work Location: In person