Assistant Store Leader

Job description

Join Our Team! The Assistant Store Leader must ensure that all Team Members are safe, happy, fulfilled, and successful. They must demonstrate ABC’s Core Values with our Guests and Team Members. The Assistant Store Leader will assist the Store Leader in overseeing all store operations and fill in as needed when the Store Leader is unavailable by performing other duties which include driving performance goals, supporting the team, and delivering excellent Guest service. Responsibilities: Demonstrate ABC’s Core Values with our Guests and Team Members every day. Participate in Team Member performance management by providing timely feedback, coaching, encouragement, and documenting as necessary. Ensure the standards of service are met by greeting and providing excellent service to all Guests. Drive store performance metrics such as average transaction, Sourced & Certified sales %, and overall business growth. Manage mental demands and resolve conflict effectively. Appropriately manage and resolve conflict among Team Members or Guests, using sound judgment and professionalism. Effective conflict resolution and conflict management are essential functions of this role and critical to maintaining a safe, respectful, and productive workplace. Oversee general operations of inventory control, replenishment, and merchandising guidelines. Stay current on required training, company policies, and product knowledge to ensure compliance and provide an informed, high-quality Guest experience. Maintain accountability in learning ABC Fine Wine & Spirits’ products and sharing knowledge with all Guests and Team Members. Responsible for following and enforcing all operational compliance policy to ensure safety. Perform all typical management tasks/responsibilities including, but not limited to, opening/closing the store, cash control reconciliation, delegating tasks and assignments, assisting with the hiring and training of staff, performance reviews, disciplinary actions, and terminations. Minimum Qualifications: Must be 21 years of age or older. The ability to work a flexible schedule including nights, weekends, and holidays as business needs demand. At least 6 months of proven experience and/or training in a management or leadership role; or at least 1 year of education from a college or technical school in Business Management or related field; or equivalent combination of education and experience.(Completion of the LIT program also fulfills this requirement.) Perform additional duties as assigned by store leadership. General Requirements: Maintain regular and predictable onsite attendance: All Team Members are expected to report to work as scheduled and remain onsite for the duration of their shifts. Reliable onsite attendance is an essential function of the job to ensure operational success and consistent service for our Guests. Physical Requirements: (With or Without Accommodations) Continuously: Standing and moving about for extended periods (up to 8 hours or more). Frequently: Bending, lifting, and twisting (BLT) to move product and assist with merchandising. Frequently: Lifting and/or transporting up to 40 lbs. throughout the store and stockroom. Occasionally: Overhead lifting to place or retrieve items from high shelves. Occasionally: Use of ladders and step stools to access merchandise stored at varying heights. Frequently: Moving between sales floor, stockroom, and exterior areas of the store. Vision Requirements: (With or Without Accommodations) Frequently: Visually inspect product labels, signage, and displays to ensure accuracy and presentation. Frequently: Detect and respond to visual cues such as Guest gestures, product placement, or safety hazards. Work Environment: Occasionally: Working in or with elevated locations and tools (e.g., ladders, stockroom). Occasionally: Exposure to outdoor weather conditions while maintaining the property or assisting Guests. Occasionally: Exposure to fumes or airborne particles when using cleaning solutions or supplies. Occasionally: Exposure to refrigerated temperatures (32–41ºF) when stocking or retrieving product in the cooler. Continuously: Moderate noise level in the work environment. Frequency Key: Continuously – 67% to 100% of the workday. Frequently – 34% to 66% of the workday. Occasionally – 0% to 33% of the workday. Our Mission is: “We make everyday celebrations better while enriching the lives of team members and by contributing to organizations that benefit families in the communities we serve.” Come join this family-owned, growth-oriented organization today! PAID VACATION AND PTO TUITION REIMBURSEMENT ABC UNIVERSITY - GREAT WINE, SPIRITS, BEER, CIGAR TRAINING EXCELLENT WELLNESS-BASED HEALTH INSURANCE FOR INDIVIDUAL + FAMILY DENTAL AND VISION PLANS COMPANY-MATCH 401K PROGRAM EMPLOYEE DISCOUNTS ON WINE AND SPIRITS EMPLOYEE ASSISTANCE PROGRAM (EAP) PET INSURANCE Equal employment opportunity ABC is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and we make all employment decisions without regard to race, ethnicity, color, age, sex, gender, gender identity or gender expression, sexual orientation, religion, creed, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, medical condition, military status, or any other basis prohibited by law (“protected status”). ABC is an alcohol-free, drug-free workplace. #AlwaysBeCelebrating