Assoc, Customer Svc

Job description

Job Summary The Control Technician is responsible for the design, programming, commissioning, troubleshooting, and documentation of Building Management Systems (BMS), HVAC control systems, and DDC/PLC-based solutions. The role requires the application of sound engineering principles and technical expertise to ensure the successful delivery of control systems in accordance with project specifications, industry standards, and client requirements. The position involves close coordination with internal departments, consultants, contractors, and end users throughout the project lifecycle. Key Responsibilities Review project specifications, mechanical drawings, electrical drawings, and customer standards to develop control system designs and documentation. Prepare material and technical submittals, including: Data Point Schedules Control Schematics Sequences of Operation Project Schedules Technical Documentation Develop and write sequences of operation based on HVAC and Building Automation System (BAS) principles. Program, configure, and commission DDC and PLC-based control systems. Integrate systems using industry-standard communication protocols such as BACnet/IP, BACnet MSTP, Modbus, TCP/IP, and ARCNET. Troubleshoot complex site issues related to wiring, cabling, field devices, controller programming, and HVAC control applications. Understand DDC panel wiring and functionality to implement and verify control strategies. Develop and configure BAS graphical interfaces and equipment graphics. Conduct testing, commissioning, and successful demonstrations of BAS and connected systems to clients. Ensure compliance with project Health, Safety, and Environment (HSE) requirements and maintain relevant documentation. Prepare project closeout and handover documentation, including Operation & Maintenance (O&M) Manuals. Coordinate design and technical requirements with Sales, Applications, and Operations teams. Read and interpret project specifications, MEP drawings, and control schematics. Create and maintain Controls/BMS documentation using AutoCAD and Visio. Attend internal and external project meetings with customers, consultants, contractors, and project stakeholders. Deliver assigned tasks while ensuring customer satisfaction, quality standards, and specification compliance. Qualifications & Experience Required Diploma or Bachelor's Degree in Electrical Engineering, Mechanical Engineering, Mechatronics, Automation Engineering, or a related discipline. Minimum 5–7 years of relevant experience in HVAC Controls, Building Management Systems (BMS), DDC, or PLC programming. Strong knowledge of HVAC control systems, BAS/BMS solutions, and Chiller Plant Management systems. Experience with control system design, commissioning, and troubleshooting. Knowledge of industry communication protocols including BACnet, Modbus, TCP/IP, MSTP, and ARCNET. Familiarity with AutoCAD, Visio, and Microsoft Office applications. Understanding of Total Quality Management (TQM), ISO processes, and procedures. Excellent communication, interpersonal, and problem-solving skills. Ability to work independently and collaboratively within project teams. Preferred Experience with ALC (Automated Logic Controls) products and solutions. Previous experience in large commercial, industrial, healthcare, or infrastructure projects. Knowledge of energy management and optimization strategies within BMS environments. Skills & Competencies HVAC Controls & Building Automation Systems DDC/PLC Programming System Integration & Networking Technical Documentation & Reporting Commissioning & Troubleshooting Customer Relationship Management Project Coordination HSE Compliance Teamwork and Communication Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. Job Applicant's Privacy Notice: Click on this link to read the Job Applicant's Privacy Notice