Associate

Job description

### **Key Responsibilities** - Process data work as assigned through resolving discrepancies, tagging or capturing by using standard procedures and/or returning incomplete documents to the team leader for resolution. - Maintain data work requirements by following data program techniques, procedures as well as meeting and maintaining the required quality threshold. - Verify entered data by reviewing, correcting, deleting, or reentering data; purging files to eliminate duplication of data. - Write detailed top-tier original content that demonstrates great creativity and an excellent grasp of English grammar and comprehension - Evaluate, edit, and improve the quality of AI-generated writing as well as that from humans-in-the-loop. - Rate the quality of AI-generated content on rubrics such as grammar, brevity, and correctness - Contribute to team effort by accomplishing related results as needed. - Performs other work as required or assigned ### **Minimum Qualifications** - Have at least a diploma in Business, Management, Education or English & Literature. A degree will be an added advantage. - Fluency in English at C1/C2 level. Excellent English grammar and comprehension. - A critical eye and the ability to clearly explain the strengths and weaknesses of a given piece of text - Excellent sense of writing style - Excellent written and oral communication skills. - Comfort using Internet search engines like Google or Bing. - Familiarity with software like MS Office, and comfortable adapting to and learning new software and web applications - Sense of urgency and time-management skills. - Ability to /interest in communicating effectively with people from diverse backgrounds and cultures. - Experience in GenAI is an added advantage - Have completed a Bachelor's degree r higher in English or Literature **Preferred Qualifications:** - At least 2 years of experience in a creative writing role is an added advantage. - Strong critical thinking, reasoning, and exceptional problem-solving skills. - Demonstrable ability to perform well in a rapidly changing and extremely global team. - Excellent attention to details - Passion for our mission of ensuring a world-class support experience for our community and customers. - Experience as an editor is an added advantage