(Associate) AI Manager

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact. A Day in the Life 核心工作职责 （一）智能体（ AI Agent）独立搭建与迭代 基于主流大语言模型及Agent平台（Coze、Dify、LangChain等），独立完成智能体的需求分析、配置、调试与部署； 深入理解业务工作流，将代表拜访、市场营销、学术推广等流程拆解为可自动化的AI任务链，完成端到端的工作流编排，实现业务流程AI化； 持续跟踪前沿模型与Agent框架迭代，评估并引入适配业务场景的新工具、新能力。 （二） AI营销场景解决方案设计与落地 深耕医疗器械/医药行业市场营销、学术推广等核心业务链路，主导AI营销场景从0到1的方案设计、智能体搭建与落地交付，核心场景包括： AI内容生成： 营销文案、社媒内容、学术稿件、患教材料的智能生成与多渠道适配； AI视频制作： 短视频、产品演示、学术动画、手术示教视频的AI辅助批量生产； AI数据分析： 市场情报监测、竞品动态追踪、营销活动效果的自动化洞察； AI销售辅助： 销售话术生成、客户问答智能体、产品知识库搭建，赋能一线销售团队。 （三）业务沟通与需求转化 与业务团队深度链接，快速理解业务需求、痛点与流程，将业务语言精准转化为智能体设计与配置方案； 协同IT、合规、市场等跨部门，保障AI方案的合规性与业务适配性，建立质量标准与效果评估体系； 沉淀AI营销最佳实践，推动跨部门复用与推广，实现AI能力从单点突破到体系化赋能。 三、任职资格要求 学历背景： 本科及以上，计算机、人工智能、数据科学、数字营销、医学等相关专业优先。 从业经验： 5年及以上工作经验，其中2年及以上AI或数字营销相关经验；具备以下任一背景者优先：在医疗企业或乙方/咨询公司交付过AI营销或AI for Medical项目；有智能体从0到1搭建的实操案例（有可展示作品）；有数字营销、学术推广等场景的AI落地经验，理解医疗行业合规要求。 AI技术能力： 对AI有强烈热情，持续跟进前沿大模型与Agent技术；熟练掌握主流大模型及Agent配置工具，智能体搭建经验丰富；熟悉文本、图像、视频、语音等模型能力边界，能按业务场景选型与组合；可独立完成AI工作流设计与Agent调试部署。 业务与沟通能力： 快速理解医疗行业业务逻辑与营销工作流，实现业务与技术需求双向转化；沟通、跨部门协同与资源整合能力优秀。 综合素养： 学习能力与自驱力强，抗压性突出，适配创新业务快速迭代节奏；具备数字化转型思维与行业视野，认同公司创新战略。 Responsibilities may include the following and other duties may be assigned. Develops outright, or in partnership with others, compelling digital and social media strategies to promote the organization's products and services through digital channels. Establishes, maintains and updates stakeholder centric digital experiences, including the identification, selection and deployment of platforms, tools and applications that deliver on strategic programs and campaigns. Develops promotional programs and campaigns designed to achieve defined business objectives with target audiences via digital channels. Utilizes search engines to maximize Medtronic content utilization and visibility. Establishes and manages the relationships with search engines and third party sites as required and in accordance with company policies and governance structures. Manages the implementation and measures performance of digital programs, content and key stakeholder digital engagement results and develops insights into customer's digital behaviors. Develops and manages social media channels and social media campaigns to build stakeholder engagement. Establishes and maintains enterprise digital standards, policies and governance. Manages digital consultants, agencies and vendors. PROGRAM MANAGEMENT CAREER STREAM: Program Managers and Directors focus on tactical, operational activities for a major program with broad or ongoing impact. Levels within the program management career stream typically accomplish program objectives through matrixed employee teams and / or vendors who are not direct reports but for which the incumbent has direct accountability to lead. The majority of time is spent overseeing their area of responsibility, managing program/team performance, communicating project and operational developments, planning, prioritizing and / or directing the responsibilities of program team members. Goal achievement is typically accomplished through performance of program team members. DIFFERENTIATING FACTORS Autonomy: Manages one or more small-scale, developed or mature programs with well-defined program plans and delivery methodologies. Is accountable for overall program process, performance, and customer satisfaction. Organizational Impact: Provides input to establishing program objectives, timelines, milestones, and budgets . Recommends new policies and procedures that affect program management. May have budget accountability for one or more programs. Program decisions are generally made only after consultation with higher level management. Innovation and Complexity: Problems faced are difficult, and require detailed information gathering, analysis and investigation to understand the problem. Problems typically impact multiple workstreams, departments or specialties . Modifies programs management processes to improve program. Communication and Influence: Communicates and leads meetings with internal and external customers and vendors, conducts briefings to higher level management team. Solves issues through information exchange, influence and active persuasion without direct exercise of command to gain cooperation of other parties on program execution plans. Leadership and Talent Management: Leads, directs and reviews the work of a team of professionals and/or vendors who exercise latitude and independence in their assignments. Direct involvement in daily tasks necessary for successful program execution. Not directly responsible for hire or fire decisions and people management. Required Knowledge and Experience: Requires practical knowledge in leading and managing the execution of processes, projects and tactics within one job area. Typically has advanced knowledge and skills within a specific technical or professional discipline with understanding of the impact of work on other areas of the organization. Requires a Baccalaureate degree (or for degrees earned outside of the United States, a degree which satisfies the requirements of 8 C.F.R. § 214.2(h)( 4)(iii)(A) and minimum of 5 years of relevant experience, or advanced degree with a minimum of 3 years of relevant experience. Physical Job Requirements The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. ‌ Recruitment Fraud Alert We are aware of phishing scams targeting job seekers. Please keep the following in mind: Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses. Medtronic will never ask for payment or sensitive personal information (such as bank account or Social Security details) during early stages of the hiring process. Any such requests are not legitimate. If you receive a suspicious message claiming to be from Medtronic, do not respond, click links, or open attachments. If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at . ‌ Benefits & Compensation Medtronic offers a competitive Salary and flexible Benefits Package A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage. This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).