Associate Applications Engineer - Leroy, NY

Job description

Job Overview The Associate Application Engineer provides technical and commercial support for distribution protection and control products, serving as a key resource for customers, customer service representatives, sales managers, field engineers, agents, and Hubbell subsidiaries. This role develops expertise in assigned product lines to assist with product application, troubleshooting, and customer support while ensuring a high level of customer satisfaction. The Associate Application Engineer acts as a liaison between the PCORE facility and customers, both directly and through the Hubbell Sales Organization, and collaborates with Marketing, Sales, and Customer Service teams to support product promotion, business growth, and overall customer success. #LI-BB2 A Day In The Life Review customer RFQs and product applications to identify and recommend PCORE products that best meet customer requirements; actively participate in the quotation and bidding process. Respond to customer inquiries and concerns, coordinating with Production Control, Engineering, and Marketing to develop effective solutions and ensure customer satisfaction. Collaborate with Engineering and Production teams to address technical challenges and meet customer-specific requirements. Monitor market trends, customer needs, and opportunities within Transformer OEMs and utility replacement markets, communicating insights to appropriate stakeholders. Build and maintain customer relationships through site visits, technical consultations, and product presentations that support long-term business growth. Support the development and implementation of pricing strategies to maximize profitability and competitiveness of bushing products. Assist in the creation and maintenance of marketing materials, technical literature, and sales tools to support product promotion and customer education. Participate in industry events, customer meetings, and trade functions; prepare reports, presentations, and follow-up communications as needed. Maintain a strong understanding of PCORE products, applications, and industry standards to provide effective technical and commercial support. Perform other duties and responsibilities as assigned. What will help you thrive in this role? Experience & Qualifications Customer-facing experience providing technical support and solutions, with a general understanding of power distribution systems required. Bachelor's degree in Electrical Engineering, Mechanical Engineering, General Engineering, or a related technical field preferred. An Associate degree in a technical discipline with relevant utility, manufacturing, or engineering experience may be considered. Experience in the electric utility industry preferred. Experience in Application Engineering, Product Engineering, Technical Sales, or a related field preferred. Strong written and verbal communication skills, with the ability to effectively present complex technical information to audiences with varying levels of technical expertise. Ability to work effectively in a fast-paced environment and manage multiple priorities. Willingness and ability to travel for customer visits, industry events, and business-related activities. Proficiency with Microsoft Office applications, including Word, Excel, and Outlook. Experience with SAP, Salesforce, Power BI, and PowerPoint is preferred. Strong analytical, problem-solving, and customer service skills. Physical Requirements Ability to work in a standard office environment and sit for extended periods. Frequent use of a computer, telephone, and other office equipment. Ability to communicate effectively in person, by phone, and virtually. Occasional standing, walking, and lifting of office materials up to 15 pounds. Ability to travel as required for business needs. Compensation will be based on experience and qualifications and will be discussed during the interview process. The salary range for this role is $63,300-$79,100 per year. This position offers a competitive salary and benefits package. Hubbell Incorporated Hubbell creates critical infrastructure solutions that power our customers, communities, people and the planet. Our company is strategically aligned around enabling grid modernization and electrification. As more products plug in to an aging grid, Hubbell solutions enable the transition to a more reliable, resilient and efficient energy infrastructure. Founded in 1888 our innovation has made us a leading global manufacturer of high quality electrical and utility solutions enabling customers to operate critical infrastructure reliably and efficiently. The company operates in two segments. Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications and Hubbell Electrical Solutions (HES) are essential to managing power across a wide range of industries and applications. Our vertical market solutions can be applied to markets including Data Centers, Renewables, Commercial Buildings, Industrial, Telecom and Transportation. Supporting both of our business segments is our corporate and Hubbell Unified Business Solutions teams that provide consistent process, tools technologies across our businesses. We are committed to operating sustainably and ethically while promoting an inclusive and supportive culture for our people to grow and develop in their careers. Our employees proudly work and serve our communities from our headquarters in Shelton, CT, across the United States and around the globe. Hubbell Utility Solutions Hubbell Utility Solutions (HUS) enable the grid to conduct, communicate and control energy across utility applications. HUS provides the critical components that allow the grid to reliably transmit and distribute energy, as well as the communications and controls technologies to make the grid smarter and more flexible. Hubbell Incorporated, its subsidiaries and affiliates, is an EO Employer AA: M/F/Veteran/Disability. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity or any other protected class. The above summary of position responsibilities and requirements is not intended, and should not be construed, to be an exhaustive list of duties, skills, efforts, physical requirements, or working conditions associated with the position. It is intended to be an accurate reflection of those principal position elements essential for making decisions related to position performance, employee development, and compensation.