Associate Architect (Techno functional) - Client Success - Manufacturing

Transforming the Future of Enterprise Planning At o9, our mission is to be the Most Value-Creating Platform for enterprises by transforming decision-making through our AI-first approach. By integrating siloed planning capabilities and capturing millions—even billions—in value leakage, we help businesses plan smarter and faster. This not only enhances operational efficiency but also reduces waste, leading to better outcomes for both businesses and the planet. Global leaders like Google, PepsiCo, Walmart, T-Mobile, AB InBev, and Starbucks trust o9 to optimize their supply chains. Associate Architect (Techno functional) - Client Success - Manufacturing What you’ll do for us… Demonstrate thorough knowledge of industry best practices, business processes, o9’s solutions, technical architecture, and value proposition. Responsible for solution usability and uptime by resolving any customer issues in a timely fashion, ensuring accuracy of data loads and validating the e2e workflows. Identify any design issues in the existing setup and co-ordinate with other o9 consultants to solve the business problem. Be the single point of contact for any platform level upgrade/patch/hot fix. Configure the o9 platform based on the change requests/enhancements post go-live and deliver them to solve deep operations / supply chain problems. Create and execute workflow and data analytics test-cases. Work on bugs/issues and track progress at resolving issues using support tool. Support Super User and End User training, for a global user base. Actively help in improving internal processes and product features based on customer feedback by interfacing with the development and operations teams. What you’ll have… Experience: 5+ years of experience with implementing planning applications is a MUST. Education: Btech/BE/MCA/Mtech Languages: SQL, MDX, T-SQL or similar; Statistical, Optimization and Simulation skills through software tools and packages like R, SAS, CPLEX or similar is desirable. Skills: Deep understanding of supply chain planning concepts including Demand Management, Distribution Planning, Master Planning and S&OP. Characteristics: Strong ability to lead by example and demonstrate proficiency in both product and domain. Patient listener with the ability to clearly articulate your view point to manage and deliver to customer expectations, even under pressure. Ability to analyze and process large amounts of data and complement it with intuition to prioritize and focus on the highest value opportunities or the biggest risks is key. We really value team spirit: Transparency and frequent communication is key. At o9, this is not limited by hierarchy, distance, or function. What we’ll do for you… Competitive salary and benefits. High growth organization - very strong entrepreneurial culture and no corporate politics Support network: Work with a team you can learn from and every day. Diversity: We pride ourselves on our international working environment Social: Fun after-work activities like Friday Socials. If you’re in the office, feel free to join these events in person. Food and drink: Enjoy healthy snacks, fresh fruit, teas and coffees on us. Work Life Balance: Feel part of A team: The above information reflects the expected base salary range, although the lower and upper bounds may vary based on location, skills, experience, certifications, licenses, or other relevant factors. More about o9…. o9 Solutions is one of the fastest-growing enterprise SaaS companies in the world today. As per the last public disclosure, o9 was valued at approximately $3.7B. Our mission is to digitally transform planning and decision-making for small and large enterprises. We have a high-energy, values driven, people centric culture that focuses on being the most valuable partner to our clients. Our platform, the o9 Digital Brain, is the premier AI-powered, cloud-native platform driving the digital transformations of major global enterprises including Google, NIKE, Walmart, AB-InBev, Starbucks, Danone, Caterpillar, Toyota and many others. Our headquarters are located in Dallas, with offices in Amsterdam, Paris, London, Barcelona, Bangalore, Tokyo, Seoul, and Sao Paulo. o9 is an equal opportunity employer and seeks applicants of diverse backgrounds and hires without regard to race, color, gender, religion, national origin, citizenship, age, sexual orientation or any other characteristic protected by law More about us… At o9, transparency and open communication are at the core of our culture. Collaboration thrives across all levels—hierarchy, distance, or function never limit innovation or teamwork. Beyond work, we encourage volunteering opportunities, social impact initiatives, and diverse cultural celebrations. With a $3.7 billion valuation and a global presence across Dallas, Amsterdam, Barcelona, Madrid, London, Paris, Tokyo, Seoul, and Munich, o9 is among the fastest-growing technology companies in the world. Through our aim10x vision, we are committed to AI-powered management, driving 10x improvements in enterprise decision-making. Our Enterprise Knowledge Graph enables businesses to anticipate risks, adapt to market shifts, and gain real-time visibility. By automating millions of decisions and reducing manual interventions by up to 90%, we empower enterprises to drive profitable growth, reduce inefficiencies, and create lasting value. o9 is an equal-opportunity employer that values diversity and inclusion. We welcome applicants from all backgrounds, ensuring a fair and unbiased hiring process. Join us as we continue our growth journey!