Associate Consultant - SAP HCM

John Keells Information Technology (Pvt) Ltd (JKIT), a fully owned subsidiary of John Keells Holdings PLC, Sri Lanka's largest conglomerate listed on the Colombo Stock Exchange, is a global IT professional services leader, transforming enterprises with cutting-edge digital solutions. JKIT is a 100% cloud-native solutions provider, offering end-to-end digital transformation solutions in collaboration with global Principals like Microsoft, SAP, and Salesforce. Driven by a Cloud-first, Mobile-first and AI-first strategy, JKIT empowers businesses with innovation, agility, growth, and state-of-the-art security. We invite applications from suitably qualified individuals for the post of Associate Consultant - SAP HCM The selected candidate will report to the Senior Consultant – Core solutions and Services. . The Associate Consultant – SAP HCM will be responsible for: Monitoring the helpdesk system, managing incidents and service requests, and resolving SuccessFactors/ESS login issues. Supporting HRIS operations, including SuccessFactors configuration, payroll configuration, system testing, integration monitoring, license management, and system upgrade testing. Documenting client requirements, preparing user guides and knowledge base articles, and handling ad hoc reporting requirements. Conducting demonstrations, knowledge transfer sessions, and independently handling assigned service requests. . The ideal candidate should possess: A degree or equivalent qualification (completed or final year) in Human Resources, Management Information Systems, or a related discipline. Hands-on experience with the SAP SuccessFactors user interface and basic knowledge of payroll processes. Prior HR experience of 6 months to 1 year will be an added advantage. Good communication skills in English and Sinhala. Strong analytical, problem-solving, logical thinking, teamwork, and research skills, with the ability to quickly learn new technologies and innovations. If you’re up for the challenge, please send your resume to or Click on the advert to apply. Please state the position you’re interested in the subject line of your email.