Associate, Corporate Responsibility

Job description

At EY, we develop you with future-focused skills and equip you with world-class experiences. We empower you in a flexible environment, and fuel you and your extraordinary talents in a diverse and inclusive culture of globally connected teams. We work together across our full spectrum of services and skills powered by technology and AI, so that business, people and the planet can thrive together. We’re all in, are you? Join EY and shape your future with confidence. About the opportunity Through EY Ripples, our global corporate responsibility programme, we mobilise our people, skills and relationships to support inclusive growth and create positive community impact. In Singapore, the Corporate Responsibility team works with nonprofit, social enterprise and cross-sector partners to design and deliver purpose-led programmes that engage EY people and strengthen communities. This is an opportunity to take meaningful ownership of assigned programmes and workstreams while building broad experience across programme delivery, employee engagement, partnerships, impact measurement, communications and responsible digital innovation. You will work across a varied and evolving portfolio, adapting your focus across planning, active delivery, evaluation and improvement as programme cycles and priorities change. Your key responsibilities 1. Programme planning and delivery Translate agreed programme objectives into practical delivery plans, milestones, roles and next steps. Coordinate end-to-end delivery for assigned programmes, including timelines, resources, logistics, documentation, procurement and payment follow-ups. Monitor expenditure against approved budgets, maintain accurate records and flag risks or variances promptly. With experience, contribute to initial cost estimates and routine budget trade-offs. Identify operational, safeguarding, privacy, health and safety, and delivery risks; maintain required documentation, brief volunteers appropriately and escalate concerns promptly. Remain hands-on during critical delivery periods while delegating repeatable research, administrative and coordination tasks to interns or other support where appropriate. 2. Partnerships and stakeholder engagement Serve as the day-to-day operational contact for assigned nonprofit, social enterprise and cross-sector partners. Coordinate expectations, decisions, follow-ups and delivery requirements, resolving routine issues and escalating sensitive or high-impact matters appropriately. Build warm, credible and respectful working relationships with external partners, volunteers and internal stakeholders. Prepare for and participate in selected senior-stakeholder engagements, with progressively greater responsibility for routine briefings and updates as organisational knowledge and judgement develop. Support occasional ASEAN research, coordination, reporting or shared materials where relevant. 3. Employee and volunteer engagement Plan and coordinate the end-to-end volunteer experience for assigned programmes, including recruitment, communications, briefings, delivery support, feedback and recognition. Ensure volunteer communications are clear, timely, inclusive and accessible. Work with internal stakeholders to support participation and a positive volunteer experience. Over time, analyse participation patterns and recommend ways to broaden or deepen employee engagement. 4. Impact measurement, reporting and communications Maintain accurate programme trackers and data, administer feedback tools and support consistent data collection. Consolidate and analyse programme information, identify practical insights and prepare impact summaries. Independently manage routine programme and stakeholder communications, and prepare clear first drafts of briefing notes, presentations, reports and other materials for senior or external audiences. Contribute to the development of practical indicators and measurement approaches with guidance from the Corporate Responsibility Lead. Capture lessons learned and apply them to future programme planning and delivery. 5. Programme improvement and innovation Review delivery processes, templates and workflows, and recommend practical improvements. Support selected pilots and emerging initiatives while prioritising reliable delivery of committed programmes. Explore responsible uses of AI, automation, survey, dashboard and digital tools to strengthen programme delivery, engagement, measurement or storytelling. Contribute ideas and recommendations proactively, rather than waiting for detailed instructions. 6. Growth and accountability You will take ownership of assigned programmes and workstreams, with opportunities to broaden your portfolio and deepen your contribution as your capability and organisational knowledge develop. Final accountability for portfolio strategy, external commitments, material budget decisions and significant risk matters remains with the Corporate Responsibility Lead. Skills and attributes for success Demonstrated ability to coordinate and deliver programmes, projects, events or comparable workstreams with increasing independence. Ability to translate direction into action, anticipate next steps, make sound routine decisions and escalate appropriately. Strong organisation and follow-through, with the ability to manage shifting priorities across programme cycles. Professional, credible and respectable relationship-building skills and confidence working with varied internal and external stakeholders. Clear written and verbal communication, including the ability to manage routine communications and produce well-structured first drafts. Working proficiency in Microsoft 365 tools, including Word, Excel, PowerPoint, Outlook and Teams, together with curiosity about responsible uses of digital and AI tools. Sensitivity, respect and sound judgement when working with communities, nonprofit partners and volunteers, including consideration of accessibility and inclusion. A collaborative, hands-on approach and willingness to guide intern support on assigned workstreams. Qualifications and experience A degree, diploma or equivalent practical experience is welcomed. Relevant fields may include business, communications, sustainability, social sciences, public policy or nonprofit management, but no specific discipline is required. We welcome transferable experience from programme coordination, events, partnerships, employee engagement, communications or similar fields. Prior social-impact-sector experience is not required; genuine interest and aptitude are sufficient. Advantageous, but not required Exposure to employee volunteering, community programmes or cross-sector partnerships. Experience with feedback collection, data analysis, dashboards or impact reporting. Familiarity with automation, data visualisation or responsible use of AI-enabled tools. Experience guiding interns, volunteers, vendors or project-based support. What we offer Meaningful ownership of purpose-led programmes early in your career. Broad development across programme delivery, partnerships, employee engagement, impact measurement, communications and digital innovation. Exposure to cross-sector partners, internal stakeholders and selected leadership engagements. A supportive environment in which responsibility grows with capability, judgement and organisational knowledge. The opportunity to contribute to EY’s purpose of building a better working world and to EY Ripples. The portfolio and mix of responsibilities may evolve in response to community needs, business priorities and developments in the social-impact landscape. Across these changes, the role will remain focused on reliable programme delivery, strong stakeholder engagement and high operational quality. EY is building a better working world by creating new value for clients, people, society and the planet, while building trust in capital markets. Enabled by data, AI and advanced technology, EY teams help clients shape the future with confidence and develop answers for the most pressing issues of today and tomorrow. EY teams work across a full spectrum of services in assurance, consulting, tax, strategy and transactions. Fueled by sector insights, a globally connected, multi-disciplinary network and diverse ecosystem partners, EY teams can provide services in more than 150 countries and territories. All in to shape the future with confidence.