Associate Dean of Students and Director, Office of Student Conduct and Community Standards

Job description

Duke University: Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries. Be You. At Duke, we believe our strength comes from the diverse experiences, perspectives, and talents of our community. As the Associate Dean and Director of the Office of Student Conduct and Community Standards (OSCCS) , you will provide strategic and operational leadership for the university’s undergraduate student community standards process. The position oversees the fair, equitable, and legally sound administration of conduct processes involving undergraduate students and collaborates with graduate and professional schools regarding matters within their respective jurisdictions. The Associate Dean/Director provides consultation, direction, and support to staff and hearing officers; serves as a hearing officer and hearing-panel facilitator; responsible for the recruitment and development of conduct-board members; contributes to university policy development; and promotes education regarding student rights, responsibilities, and community standards. This position works closely with the Office for Institutional Equity, Office of General Counsel, graduate and professional schools, faculty and academic units, residential life, campus safety, counseling and health services, and other university partners. The position also participates in student crisis response and a rotating 24-hour dean-on-call schedule. All candidates must submit a cover letter with the application. Applications without a cover letter will not be reviewed. Be Bold. As the strategic and operational leader of OSCCS, you will guide the university's undergraduate student conduct process, influence institutional policy, support student development, and serve as a trusted advisor during some of the most complex and meaningful moments in student life. What You'll Do Lead Student Conduct and Community Standards Programs Provide strategic leadership and oversight of Duke University's undergraduate student conduct system. Ensure conduct processes are administered consistently, equitably, and in compliance with institutional policies and applicable laws, including Title IX, FERPA, and the Clery Act. Oversee the full lifecycle of student and organizational conduct matters, from intake and investigation through resolution and case closure. Serve as a hearing officer and facilitate conduct hearing panels involving faculty, staff, and student representatives. Prepare comprehensive written decisions, reports, and communications related to conduct proceedings. Advance educational and restorative approaches to conflict resolution, accountability, and student learning. Maintain accurate and confidential conduct records using university case management systems. Lead and Develop High-Performing Teams Provide leadership, coaching, consultation, and support to Associate and Assistant Deans, hearing officers, and conduct board members. Recruit, train, and develop members of the Student Conduct Board and Appellate Board. Oversee hearing panel assignments and administrative processes that support effective case management. Coordinate and support the Honor Council and other OSCCS-affiliated programs and initiatives. Foster a culture of collaboration, accountability, continuous learning, and excellence within the office. Shape University Policy and Strategy Partner with university leaders and campus stakeholders to review, develop, and implement conduct policies and procedures. Contribute to strategic planning, assessment, budgeting, and continuous improvement efforts for OSCCS. Promote consistent application of policies across student populations, organizations, and academic units. Collaborate closely with Institutional Equity, General Counsel, Residential Life, Campus Safety, Counseling and Health Services, and academic partners. Drive Assessment, Education, and Campus Engagement Analyze conduct trends and data to support institutional decision-making and risk management. Develop assessment strategies and student learning outcomes that measure program impact and effectiveness. Design and deliver educational initiatives focused on community standards, ethical decision-making, academic integrity, and student responsibility. Represent OSCCS on university committees, professional organizations, and campus-wide initiatives. Serve as a trusted resource for students, faculty, staff, and campus leaders regarding conduct processes and community expectations. Support Students During Critical Moments Participate in student crisis response efforts. Serve in a rotating 24-hour Dean-on-Call schedule. Help students navigate challenging situations with professionalism, fairness, empathy, and sound judgment. What You'll Bring Required Qualifications Required Minimum Qualifications: Required Minimum Education: Work requires analytical, organizational and communication skills generally acquired through completion of a bachelor's degree program. Required Minimum Experience Work generally requires six years’ experience student personnel/services, college or university administration, or a related field to acquire skills necessary to manage a major program area within student affairs. OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE. Strongly Preferred Education: Master’s degree in higher education, student affairs, education, counseling, social sciences, law, public administration, or a related field, or an equivalent combination of education and relevant experience. Strongly Preferred Experiences: At least six years of progressively responsible experience in higher education, student conduct, student affairs, investigations, conflict resolution, compliance, or a related field. Demonstrated experience administering or overseeing student conduct, academic integrity, alternative-resolution, restorative, or comparable institutional processes. Experience facilitating hearings, interpreting policy, preparing written decisions or reports, and communicating sensitive information. Experience supervising, mentoring, or providing professional consultation to staff or hearing-board members. Excellent written and verbal communication, analytical, organizational, and interpersonal skills. Demonstrated ability to exercise sound judgment, maintain confidentiality, manage competing priorities, and work effectively with individuals and groups with diverse backgrounds and perspectives. Experience developing or revising institutional policies, procedures, or governance materials. Experience responding to complex student matters, including behavioral concerns, crisis situations, or risk assessments. Experience using case-management systems, analyzing conduct data, or conducting program assessment. Experience working in a complex residential college or research-university environment. Required Skills and Competencies Student Conduct Expertise: Knowledge of higher-education conduct systems, procedural fairness, policy interpretation, investigations, hearings, alternative resolution, and restorative practices. Judgment and Ethical Practice: Ability to make sound, impartial, and ethical decisions; maintain confidentiality; and apply policies consistently. Communication and Facilitation: Excellent written, verbal, analytical, and interpersonal communication skills, including the ability to facilitate difficult conversations and communicate sensitive information clearly and respectfully. Leadership and Collaboration: Ability to establish effective working relationships, contribute to a collaborative team, and engage constructively with individuals and groups from diverse backgrounds and perspectives. Organization and Adaptability: Strong organizational skills, attention to detail, initiative, and ability to manage competing priorities, work independently, and respond effectively to changing circumstances. Why Duke? At Duke, you'll help shape a campus community grounded in respect, responsibility, integrity, and care. You'll work alongside dedicated colleagues who are committed to creating transformative student experiences and fostering an inclusive environment where every member of the community can succeed. This is an opportunity to make a meaningful impact on students' lives while advancing institutional values, supporting student growth, and strengthening Duke's culture of accountability and belonging. Choose Duke. If you're a collaborative leader who is passionate about student development, educational integrity, conflict resolution, and community engagement, we encourage you to join us. Ready to Make a Difference? Apply today and help cultivate a campus community where students learn from challenges, uphold shared values, and develop into thoughtful leaders prepared to make a positive impact in the world. Anticipated Pay Range: Duke University provides an annual base salary range for this position as USD $68,179.00 to USD $125,438.00. Duke University considers factors such as (but not limited to) scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer. Your total compensation goesbeyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family-friendly and cultural programs to eligible team members. Learn more at: Equal Opportunity Employer: Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender,gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy- related conditions), sexual orientation, or military status. Duke aspires to create a community built oncollaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values. Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and reasonable accommodation(s) can be requested with Duke Access and Accommodations Services (email: ; phone: 919-668-1267).