Associate Director - Healthcare Performance Improvement (Supply Chain)

Job description

We do Consulting Differently The Integrated Health Solutions (IHS) practice at Berkeley Research Group (BRG) provides end-to-end advisory support to healthcare providers, payers, investors, and other stakeholders navigating complex strategic, operational, financial, and clinical challenges. Led by seasoned healthcare executives, operators, and clinicians, IHS partners with organizations to drive sustainable performance improvement and long-term growth through strategic growth design, operating model transformation, AI and digital enablement, clinical quality and patient care optimization, and revenue strategy—helping clients build resilient, future-ready healthcare enterprises in an increasingly complex environment. Our four core service offerings include: Business Transformation Advisory Margin & Operational Improvement Quality Improvement & Clinical Care AI & Digital Solutions Margin & Operational Improvement drives measurable financial improvement by providing clients with comprehensive solutions designed to increase revenue, optimizing cost containment strategies. This division utilizes innovative approaches to transform operating models and deliver true sustainable margin improvement. Our team of operation leaders, business analysists and deep subjects matter experts focus on implementing solutions around the following focus areas: Workforce productivity and Human Resources Supply chain and Corporate Overhead performance Revenue Cycle effectiveness Managed care, Revenue Integrity and Pricing Strategies Ambulatory Operations and Physician Enterprise The Associate Director position is a senior level consulting staff position. This position requires a highly motivated problem solver with strong analytical ability and a desire to advance within the organization while mentoring junior staff members to support their career growth. The work of an Associate Director will involve both execution and oversight of engagement work streams that may be either qualitative or quantitative in nature, and responsibilities include management of junior staff, design of statistical and financial analysis, modeling of financial data and markets, quality control, development and presentation of client deliverables, management of existing client relationships, industry research, and expansion of business. Responsibilities: Lead Supply Chain workstreams on client engagements either through operational transformation projects or traditional performance improvement work Assists Supply Chain and Department Leaders in establishing business processes that maximize the efficiency of daily procurement operations across all BRG/Client facilities. Execute the infrastructure project plan for the facility. Maintain a cost effective and efficient materials process (physically, procedurally, and technologically) utilizing LEAN principles to ensure that necessary supplies are available when needed for all acute care delivery, procedure suites and Nursing areas in support of meeting patient outcomes/experience, operational and fiscal objectives as they relate to Supply Chain Strategy & Optimization and workforce planning. Strong understanding in principles of change management with solid experience delivering transformative engagements, and sustaining best practices across various healthcare clients. Develop advanced supply distribution processes and inventory level controls to ensure product is efficiently, effectively and timely delivered to customers throughout the organization, and adequate PAR levels are maintained while balancing carrying costs and storage costs with having the right supplies in the right place at the right time. Ensure logistic and materials management activities are integrated with quality outcomes to deploy continuous improvement and patient safety throughout. Quickly assess and create a workable plan for the department while being able to communicate and prioritize the process, ensuring positive outcomes for both the department and staff; ensure ongoing training and education efforts are made and are successful. Develop, direct, and enforce departmental policies and procedures; provides documentation of same directly or through staff, as designated. Develop department goals and objectives in accordance with the needs of the hospital. Communicate expectations and vision for top tier performance, with goals, metrics and provide ongoing feedback. Demonstrate and promote strategic thinking and drive problem-solving by empowering and supporting team members to be responsible and accountable within their scope of practice, including positive work interactions within Supply Chain, between departments and customers. Establish performance metrics to measure productivity, improving logistics and materials management performance and outcomes through increased unit-based inventory turns, elimination of duplicate inventories, reducing inventories, and decreasing inventory write-offs, while improving customer satisfaction. Leverage materials management technology solutions to achieve optimal efficiencies. Ensure alignment to other systems, such as materials inventory management, surgical information, patient charge system, point-of-use technology, and e-commerce. Engage regularly with key clinical leaders and physician stakeholders about scope of responsibility to understand strategic plan, goals, metrics, and outcomes, to influence and gain commitment to compliance, improve operational efficiency, cost effectiveness and customer satisfaction. Performs other duties as directed or as necessary to ensure departmental effectiveness and client satisfaction. Qualifications: Bachelor's degree from an accredited college/university or equivalent training/experience. 8-10 years of managerial experience in a healthcare environment is required. 5+ years of related work experience in healthcare advisory/consulting experience in the supply chain and other operational areas that impact the supply chain function is highly preferred. Extensive experience with MS Excel and PowerPoint. Strong communication and presentation skills. Extensive knowledge in Procure to Pay, supply chain logistics, inventory management, LEAN or other process improvement techniques, distribution facilities. Demonstrated experience in delivering projects that cover the full life cycle of assessment, design and implementation support. Travel as needed (Up to 75%). ADA – Essential Physical and Sensory Requirements: Frequently required to stand, walk, bend, or reach for extended periods. Ability to lift, carry, push, or pull objects up to 50 pounds occasionally. Regular use of hands and fingers to operate tools, equipment, or technology. May require climbing stairs or navigating uneven surfaces. Ability to communicate clearly and effectively in person and via electronic means. Visual and auditory acuity necessary to perform job duties safely and effectively. Associate Director Salary Range: $ 150,000 – $250,000 per year Candidate must be able to submit verification of his/her legal right to work in the U.S., without company sponsorship. About BRG BRG combines world-leading academic credentials with world-tested business expertise purpose-built for agility and connectivity, which sets us apart—and gets you ahead. At BRG, our top-tier professionals include specialist consultants, industry experts, renowned academics, and leading-edge data scientists. Together, they bring a diversity of proven real-world experience to economics, disputes, and investigations; corporate finance; and performance improvement services that address the most complex challenges for organizations across the globe. Our unique structure nurtures the interdisciplinary relationships that give us the edge, laying the groundwork for more informed insights and more original, incisive thinking from diverse perspectives that, when paired with our global reach and resources, make us uniquely capable to address our clients’ challenges. We get results because we know how to apply our thinking to your world. At BRG, we don’t just show you what’s possible. We’re built to help you make it happen. BRG is proud to be an Equal Opportunity Employer. Our hiring practices provide equal opportunity for employment without regard to race, religion, color, sex, gender, national origin, age, United States military veteran status, ancestry, sexual orientation, marital status, family structure, medical condition including genetic characteristics or information, veteran status, or mental or physical disability so long as the essential functions of the job can be performed with or without reasonable accommodation, or any other protected category under federal, state, or local law.