Associate Director, HRBP, Personal Banking

Job description

**Join a Challenger**At EQ, we're remaking banking so every Canadian gets ahead, every day. Serving nearly 4 million Canadians from coast to coast, we offer a wide variety of financial services from banking and lending, to trust and credit union solutions. We've been at this since 1970, challenging the conventions of traditional banking with smarter, faster, and more connected financial experiences. **What's kept us moving?** The people behind it all: challengers who ask better questions, push back on old assumptions, and look for a better way forward. If you're driven to help reshape how banking works for Canadians and the businesses that power our economy, this could be your next big opportunity. We can’t wait to get to know you! **The Work** The Associate Director, Human Resources Business Partner is responsible for leading the design and implementation of people and talent programs as well as consulting on key initiatives and organizational changes across the Personal Banking division. The position will report to the Senior Director, HR Business Partner. As Associate Director, HRBP, you partner closely with business leaders to build and maintain a thorough understanding of the departmental strategy to inform what people and talent initiatives, role definition and organizational structure are necessary to drive business success. You work with the business to develop talent requirements or initiatives to support and evolve the function’s operating model, talent and culture. You will understand and deliver on the full talent management lifecycle and business initiatives while supporting the Personal Banking leadership to deliver exceptional employee experience. The role works with senior leaders across the Personal Banking division to attract, develop and retain a high performing team within a high-care, community-oriented and purpose-driven environment that “Drives change in Canadian Banking to enrich people’s lives.” ### The Core Responsibilities! - Partner, advise and coach leaders to diagnose, consult and problem solve on organizational structure, role definition, talent situations and challenges to maximize the effectiveness of their teams to be able to deliver on business outcomes - Design and implement talent initiatives to achieve business outcomes and optimize the employee experience. - Lead on HR strategies to ensure we are fostering a diverse, inclusive and respectful environment - Project manage organizational change and talent programs and initiatives within Commercial, including organizational effectiveness - Identify and validate talent gaps in the business through data and root cause analysis to build business cases demonstrating costs and ROI’s of talent recommendations - Provides proactive advice using data, insights and analytics to inform business and talent decision making - Work with business on organization design and structure. - Create and execute change management plans to socialize, educate on HR initiatives, policies and procedures for employees and managers in collaboration with Business partners - Respond to manager inquiries on a day-to-day basis by understanding the context of the situation, advising as necessary, and coaching managers to sustain change - Lead and manage the annual talent management cycles (Performance, Talent Review, Compensation, etc.) for your client groups. - Share best practices and industry trends to advance employee capability, develop and attract talent for the future - Be a SME and a trusted advisor for client groups on talent policies, cycles and initiatives - People leadership to Human Resources Partner ### Let's Talk About You! - Undergraduate business degree - Consulting experience, preferable - 8+ years of progressive work experience in HR, consulting or an HRBP capacity - People management experience - Ability to work strategically with leaders - Expertise in organizational design and effectiveness - Broad understanding of all HR disciplines and HR program practices - Applies understanding of business to build viable and practical solutions - Strong consulting, critical thinking and analytical capabilities - Ability to lead a program with multiple projects and complex deliverables - Confidence interacting with senior leaders, and being comfortable challenging their thinking - Confidence in communicating, influencing and coaching employees and people leaders - Strong systems thinking and the ability to identify solutions and associated impacts - Strong impact and influence skills, with the ability to flex to different communication styles - Demonstrated ability to execute quickly, effectively and consistently - Exceptional collaborative working abilities and experience - Action oriented, with the ability to manage and drive through ambiguity as needed - Curious mindset on use of tech and data to advance the HR function and employee experience - Experience with transformation, project management, agile methodology and change management would be an asset