Associate Director, Medical Training & Medical Information

Job description

**This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Associate Director, Medical Training & Medical Information based in the United States.** Make a meaningful impact on patient care by helping deliver accurate, balanced, and scientifically rigorous medical information in oncology. In this role, you’ll lead key Medical Information activities while strengthening training and educational resources for Medical Affairs and Field Medical teams. You’ll translate complex clinical data into clear, compliant content that supports healthcare professionals and other stakeholders. Working closely with Regulatory, Clinical Development, Pharmacovigilance, Legal, Compliance, and cross-functional partners, you’ll help ensure consistency across medical communications and product information. You’ll also build scalable processes, oversee content governance, and turn medical inquiry trends into actionable insights. This remote opportunity offers the chance to shape and grow essential Medical Affairs capabilities within a commercial-stage pharmaceutical environment. ### Accountabilities - Support the design and implementation of Medical Affairs learning and development strategies, particularly for Field Medical teams. - Develop and deliver onboarding and ongoing training for Medical Science Liaisons (MSLs) and other Medical Affairs colleagues on disease states, product information, scientific data, medical inquiry processes, and approved medical resources. - Partner with Medical Directors and Field Medical leadership to identify training needs based on emerging scientific evidence, field insights, medical inquiries, and changes to product information. - Create, maintain, and update training materials and core scientific content, ensuring accuracy, balance, appropriate referencing, and alignment with approved product information and Medical Affairs strategy. - Support training and preparation for product launches, clinical data readouts, major medical congresses, publications, and other significant scientific milestones. - Coordinate external training vendors, speakers, and subject-matter experts as needed, and support documentation and tracking of required training activities. - Monitor relevant scientific publications, congress presentations, treatment guidelines, and emerging data within the therapeutic area. - Own day-to-day Medical Information operations for marketed products, serving as the primary point of contact for medical information requests. - Ensure unsolicited medical inquiries receive timely, accurate, balanced, and scientifically robust responses. - Translate complex clinical and scientific evidence into clear, compliant medical information materials for internal and external audiences. - Lead the development, review, maintenance, and governance of standardized responses and resources for frequently asked medical questions. - Establish and maintain workflows, systems, documentation practices, and service standards in line with company policies, applicable regulatory requirements, and industry standards. - Manage external Medical Information service providers, content development partners, and technology platforms where applicable. - Analyze inquiry trends to identify emerging questions, knowledge gaps, and opportunities for proactive content development. - Develop metrics and dashboards to track Medical Information activities and report insights to Medical Affairs leadership. - Partner with Pharmacovigilance and Safety teams to identify, document, and appropriately escalate adverse events and other safety-related information. - Maintain a comprehensive library of approved medical information resources and supporting scientific references, ensuring content remains current as clinical, regulatory, publication, and safety information evolves. - Support Medical Information activities at scientific and medical congresses, maintain inspection readiness, and ensure appropriate documentation. - Participate in cross-functional product and launch-readiness planning as the Medical Information subject-matter expert. - Collaborate across Medical Affairs, Field Medical, Regulatory, Clinical Development, Safety, Commercial, Legal, and Compliance to ensure consistent and appropriate communication of approved medical and scientific information. ## Requirements - Bachelor’s degree in a scientific or healthcare-related discipline. - At least 6–8 years of relevant experience in Medical Training, Medical Communications, Field Medical, or a related pharmaceutical or biotechnology function. - Experience supporting a commercial-stage pharmaceutical or biotechnology product is strongly preferred. - Demonstrated experience developing and maintaining scientific and medical content for Field Medical or Medical Affairs teams. - Proven experience managing medical information inquiries and developing scientifically rigorous responses. - Strong understanding of pharmaceutical product information, approved labeling, and the distinction between promotional and non-promotional medical communications. - Experience working cross-functionally with Medical Affairs, Regulatory, Pharmacovigilance, Clinical Development, Commercial, Legal, and Compliance teams. - Excellent scientific and clinical writing skills, including the ability to synthesize complex evidence into clear, concise, audience-appropriate materials. - Strong project management and organizational skills, with the ability to manage multiple priorities, stakeholders, and deadlines in a fast-paced environment. - Exceptional attention to detail and a strong commitment to scientific accuracy, compliance, and content governance. - Ability to work independently while building effective relationships across multidisciplinary teams. - Strong presentation and facilitation skills, with the ability to communicate complex scientific concepts to scientific and non-scientific audiences. - Demonstrated ownership, accountability, sound judgment, and understanding of how Medical Information and Medical Training support broader Medical Affairs objectives. Preferred qualifications and experience: - Advanced degree such as PharmD, PhD, MSN, PA, NP, or equivalent scientific or healthcare training. - Experience supporting an oncology product or oncology Medical Affairs organization. - Experience contributing to product launches or pre-launch Medical Affairs activities. - Experience developing Medical Training strategies and working directly with MSLs and Field Medical teams. - Familiarity with Medical Information databases, inquiry management platforms, and content management systems. - Experience managing external Medical Information vendors or service providers. ## Benefits - Salary range: $186,000–$225,000. - Work arrangement: Remote position within the United States. - Employment type: Full-time. - Professional impact: Opportunity to contribute to oncology Medical Affairs and support the communication of important scientific and clinical information. - Functional leadership: Opportunity to shape Medical Information operations, improve training strategies, and establish scalable processes as the organization grows. - Cross-functional collaboration: Work closely with Medical Affairs, Field Medical, Regulatory, Clinical Development, Pharmacovigilance, and other internal stakeholders. - Additional benefits: Specific details about healthcare coverage, retirement plans, paid time off, bonuses, and other perks are not provided in the job description.