Associate Director of Operations

Job description

About Annie Aesthetic Annie Aesthetic is one of the fastest-growing private equity-backed platforms in medical aesthetics and wellness. We acquire outstanding practices and accelerate their growth through proven operating systems, purpose-built technology, and a values-driven, performance-oriented culture. At the center of our model is a people-first partnership approach designed to help exceptional teams deliver extraordinary patient experiences. We are hiring an Associate Director of Operations to develop into a true business leader across our portfolio. The Associate Director of Operations will start with direct operational accountability for 1-2 clinics with a defined path to a full Director of Operations seat as scope and performance scale. The Director role entails responsibility over roughly 7-8 clinics. This role is built for a high-caliber operator interested in being a leader in this multi-site structure — someone energized by ownership, hungry to grow into running real businesses at scale, and ready to prove it in-clinic before scaling up. What You'll Own Clinic Performance & Financial Accountability Lead operational and financial performance for your assigned clinic, with growing accountability to revenue, margin, and KPI outcomes as you take on additional locations Track KPIs at the clinic level; build accountability rhythms with clinic staff and leadership Partner with the Annie Aesthetic executive team on reporting and performance review as your scope expands Operational Leadership Be the in-person, day-to-day leader of your clinic — team, client experience, and operations Coach and develop clinic staff, building the management skills that translate to a multi-site role Identify opportunities to improve revenue, client experience, and operational efficiency at your clinic(s) Systems Management & Day-to-Day Execution Own the hands-on, Associate-level execution of core clinic systems — including EMR (Zenoti), payroll, and inventory management Support implementation and ongoing troubleshooting of these systems at the clinic level, not just oversight Ensure day-to-day administrative and operational tasks are completed accurately and on time Vendor & Compliance Support Support vendor relationships (clinical/medical suppliers, marketing partners, facilities) at your clinic(s) Help ensure your clinic(s) maintain full compliance with applicable business licenses, permits, and clinical standards Ideal Profile We are looking for a driven, humble, and highly capable operator early in their leadership trajectory. The strongest candidates will bring: 4–8 years of operational experience, ideally in client-facing management or multi-site environments Demonstrated track record of taking on more responsibility over time — this role is built for someone on their way up Strong financial acumen paired with high EQ — comfortable with numbers and comfortable leading people Comfort being hands-on and in-clinic the majority of the week, especially in the first several months Appetite for a fast-paced, high-growth environment Benefits $95,000-$130,000 + equity potential with good performance Clear career growth path Health insurance 401(k) Paid time off Employee discount on clinic products and services