Associate Director, Technology & Engineering

Job description

About BRIC: BRIC is a leading arts and media institution anchored in Downtown Brooklyn whose work spans contemporary visual and performing arts, media, and civic action. For over forty years, BRIC has shaped Brooklyn’s cultural and media landscape by presenting and incubating artists, creators, students, and media makers. As a creative catalyst for their community, BRIC ignites learning in people of all ages and centralizes diverse voices that take risks and drive culture forward. BRIC is building Brooklyn’s creative future. About the Associate Director of Technology & Engineering Role: BRIC seeks an Associate Director, Technology & Engineering to manage the day-to-day operations of BRIC's broadcast, studio, and IT systems while directly supervising the support staff . Reporting to the Senior Director, Production & Operations, this role ensures BRIC's technology and engineering infrastructure reliably supports BRIC TV, community media, live productions, and organization-wide staff needs. What You’ll Do in the Role: The Associate Director of Technology & Engineering will be responsible for the following in addition to any other projects as assigned by their manager, the Senior Director, Production & Operations: Leadership & Team Management Directly supervise the Technology & Engineering team by establishing work objectives and performance standards, conducting performance evaluations, and providing ongoing coaching and professional development Manage team scheduling, workload, training, and day-to-day priorities to ensure timely, responsive, and high-quality technology support across the organization Recruit, onboard, train, and supervise technical staff, Master Control personnel, and freelance technicians Serve as the primary escalation point for complex live production, broadcast engineering, enterprise technology, and systems issues escalated by the Manager, Technology & Engineering Broadcast & Media Technology Operations Oversee the daily operation of BRIC's television production studios, control rooms, editing suites, and Master Control Manage program scheduling, playback automation, and HD production workflows across BRIC TV and Community Media Oversee the maintenance, troubleshooting, and reliability of broadcast and digital transmission systems supporting cable television, internet streaming, and social media distribution Oversee technical support for BRIC TV broadcasts, community video productions, live events, and satellite production locations Coordinate day-to-day technical activities with cable, broadband, and other broadcast engineering partners Ensure cameras, editing systems, production equipment, content management systems, and related broadcast infrastructure are properly maintained, operational, and aligned with industry standards Enterprise Systems Governance & Data Management Oversee the administration, security, health, and ongoing optimization of Salesforce, Momentus, and other enterprise technology platforms used across BRIC Establish and maintain user access controls, role permissions, authentication standards, and data governance practices to ensure secure and appropriate system access Monitor system performance, data storage capacity, backups, integrations, and business continuity practices Design and implement workflows, automate manual processes, configure enterprise applications, and improve operational efficiency across departments Oversee testing and staging environments, software versioning, security patches, system upgrades, and vendor product roadmaps Partner with department leaders to identify opportunities to improve business processes through technology solutions and enterprise systems enhancements Technology Governance, AI & Innovation Develop and maintain technology governance standards, policies, and best practices that support secure, reliable, and effective use of technology across the organization. Maintain and publish BRIC's official list of AI software approved for staff use Evaluate new AI tools and platforms for security, privacy, compliance, and organizational fit before approving organizational use Review, approve, document, and revoke tool-specific exceptions to established technology and AI standards as appropriate Partner with department directors to develop department-specific AI use guidelines and technology standards that support operational needs while maintaining organizational compliance and security Monitor emerging technologies and recommend strategic technology improvements that increase organizational efficiency, security, and innovation Cross-Functional Collaboration & Administration Partner with Production, Producing, Media, Operations, People & Culture, Finance, and other departments to support organizational technology, productions, programming, and events Develop budget recommendations for technology operations, monitor expenditures, and escalate variances to the Senior Director, Production & Operations Track, analyze, and report on technology system performance, operational metrics, service delivery, and technology initiatives against established goals Implement strategic initiatives and operational priorities established by the Senior Director, Production & Operations Develop, maintain, and continuously improve technology documentation, standard operating procedures, disaster recovery documentation, and operational best practices to ensure consistency and knowledge sharing across the department You’ll Bring these Skills and Strengths: Relevant Experience Bachelor's degree or equivalent experience, plus 5+ years in a technical leadership role at a broadcast, cablecast or media production facility, including staff management Strong understanding of network infrastructure, broadcast and digital transmission systems, and production/post-production workflows Experience with multi-channel content scheduling, playback automation and HD production workflow Demonstrated ability to manage budgets, vendor relationships and competing priorities across overlapping projects Preferred Qualifications SBE certification, or equivalent broadcast engineering credential Familiarity with performing arts and/or public access television spaces Ability to manage digital assets and media checkout platforms, IP-based phone systems and CRMs like Salesforce or similar platforms Experience supporting virtual and hybrid presentations Remote application and hardware access tools Interpersonal Attributes An emotionally intelligent, values- and results-driven leader who can inspire staff and collaborate across all departments and levels Ability to provide feedback and coaching to support the achievement of shared goals A relationship builder and creative problem solver Ability to learn from and work with practitioners in the field, and operationalize equity within the technology function to foster our commitment to equity and inclusion Other Things to Know: Compensation: The annual salary range for this position is $85K - $95K. Status and location : This is a full-time, exempt role based in our Brooklyn office. This is an in-person position, 5 days per week. Benefits : BRIC has a comprehensive benefits package, including: paid time off, 403B retirement plan, gym membership discounts, pre-tax transit cards, medical flexible spending plans and more. BRIC currently pays 100% of the premium for employee medical, dental and vision coverage starting on the first of the month, after 2 months of employment. Mission & Values : BRIC is committed to building Brooklyn's creative future. We advance opportunities for visual artists, performers, and media makers. We present bold work that reflects diverse audiences and speaks to the world. We ignite learning in people of all ages. We unite Brooklyn through art and creativity to build community and make change. Candidates of color and from traditionally underrepresented backgrounds are highly encouraged to apply. BRIC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, gender identity or expression, sexual orientation, national origin, age, religion, creed, disability, military and veteran status, genetic information or any other factor which cannot be used as a basis for an employment decision.