Associate Director - Workfront

Job description

Bounteous is a global AI Services firm where agentic engineering and human experience converge to deliver transformative business outcomes for the enterprise. We help organizations design, build, and scale AI-driven products, platforms, and processes. With more than 5,000 team members worldwide, Bounteous delivers AI that sticks, powering adoption and outcomes that move organizations from experimentation to true transformation. Bounteous is backed by New Mountain Capital, a New York-based growth-oriented investment firm that emphasizes business building. **Job Title: Associate Director - Workfront****Location: USA****Mode of Work: Remote****Type of Job: Fulltime** **Key Responsibilities:** - Develop and configure Adobe Workfront solutions tailored to client needs, implementing best practices in project management and process automation to enhance operational efficiency. - Configure and customize Workfront, including dashboards, reports, templates, and workflows to optimize client operations. - Complete detailed Workfront architecture and configuration documentation for inclusion in client design documents, largely in collaboration with a business process expert/lead. - Implement automation rules processes within Fusion to streamline key functions, including project management and resource allocation. - Participate in discovery sessions and stakeholder interviews to identify business requirements and process improvement opportunities. - Identify enhancements and new functionalities that can benefit client instances. - Troubleshoot and resolve configuration-related issues, ensuring system performance and reliability. - Regularly update knowledge on Workfront best practices and updates to recommend and implement enhancements. - Provide comprehensive quality assurance for all configurations and implementations. - Work with clients and internal teams to develop and deliver training on Workfront solutions to promote effective usage. - Act as a liaison between technical and business teams, ensuring clear communication and alignment. - Provide ongoing technical support within the scope of the product to ensure client success. **Desired Skills and Experience:** - 6+ years of experience in Adobe Workfront development and implementation. - Strong understanding of Workfront design and system integrations using Workfront Fusion, connectors, and APIs. - Workfront Core Developer certification or equivalent. - Proven ability to develop and implement automation for workflow optimization. - Exceptional troubleshooting skills with experience in resolving configuration issues. - Excellent communication and problem-solving skills, with a talent for driving user adoption through effective training and support. - Ability to manage multiple projects simultaneously and prioritize tasks efficiently. - Ability to work in a fast-paced and collaborative environment. ### Information Security Responsibilities - Promote and enforce awareness of key information security practices, including acceptable use of information assets, malware protection, and password security protocols - Identify, assess, and report security risks, focusing on how these risks impact the confidentiality, integrity, and availability of information assets - Understand and evaluate how data is stored, processed, or transmitted, ensuring compliance with data privacy and protection standards (GDPR, CCPA, etc.) - Ensure data protection measures are integrated throughout the information lifecycle to safeguard sensitive information