Associate Global Mobility Partner

Scopely is looking for a Global Talent Mobility Specialist to join our People team in Barcelona on a hybrid basis working 2 days a week from the hub.

At Scopely, we care deeply about what we do and want to inspire play, every day - whether in our work environments alongside our talented colleagues, or through our deep connections with our communities of players. We are a global team of game lovers who are developing, publishing and innovating the mobile games industry, connecting millions of people around the world daily.

We make sure our teams have everything they need to create amazing games. The People team manages everything from benefits & employee engagement to professional development opportunities and more!

What You Will Do

This role provides administrative support to the Global Mobility Manager and our HR teams and business groups across all Scopely hubs. The candidate needs to have strong collaborating and relationship-building skills, excellent customer service, be process driven and detail-oriented.

• Initiates relocation and immigration cases with global providers; ensures service delivery quality and data accuracy
• Provides data / report / cost estimation to managers and Talent Team
• Conducts data audits in various systems
• Coordinates the relocation, immigration and tax processes with external vendors following Scopely’s policies
• Maintain and enhance relationships through on-going communication with business units and provide feedback on operational processes and issues that affect the employee experience
• Prepare travel and employment verification letters
• Track exceptions to relocation policy and communicate trending to manager, recommend specific actions to reduce costs/add value
• Review third party vendor invoices
• Participate in special projects as needed with internal stakeholders
  
  

What We’re Looking For

• University degree or 3 years of experience in a related customer service/ relocation / HR capacity preferred
• Proven successful and superior customer service experience, preferably with US or European-led multinational company
• Superior relationship management skills and demonstrated experience managing client expectations
• Business savvy/ Ability to listen & understand individual & business needs
• Ability to work cross-functionally, representing Scopely in a professional manner
• Strong communication, interpersonal and EQ skills. Clear and concise written and verbal communication skills, diplomatic
• Demonstrated technical/systems skills. Computer Literacy; strong experience with Microsoft and Google Suite
• Highly organized
• High level of accuracy and process orientation. Detail oriented; ability to perform multiple complex tasks
• Team player and takes initiative; self-starter
• Demonstrated ability to problem solve and manage multiple priorities
• Cultural awareness/ People oriented and ability to deal with cultural differences
• Ability and willingness to attend calls to accommodate different time zones
• Good judgment and diplomacy / able to handle confidential information
• Innovative and resourceful
• Fluency in English
  
  

Bonus Points

• Additional languages
  
  

Please submit your CV in English.

At Scopely, we create games for everyone - and want to ensure that the people behind our games reflect that! We are committed to creating a diverse, supportive work environment where everyone is treated with respect. We are committed to providing equal employment opportunities and welcome individuals from all backgrounds to join us & embrace the adventure!

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.

This role will have access to sensitive and/or confidential employee or customer personally identifiable information (PII) and/or Company financial information, and therefore will be subject to background checks upon receiving a conditional offer of employment.