Associate, Integrations & Solutions

Job description

About Grubhub At Grubhub, we believe food is more than just a meal: It’s a source of discovery, connection, and pure enjoyment. There’s a time and place for every type of dish, from hidden neighborhood gems to tried-and-true favorites, and we exist to connect people with the food they love in all the ways they like to dig in. We’ve been at it since 2004, but now, as part of Wonder, Grubhub is operating with a renewed sense of momentum and the high-velocity energy of a powerhouse startup. As a leading U.S. ordering and delivery marketplace, we feature over 415,000 merchants in more than 4,000 cities, creating the ultimate food experience by elevating online ordering through innovative restaurant technology, easy-to-use platforms, and an improved delivery experience. We are constantly finding new ways to innovate—from integrated grocery delivery with groceries powered by Instacart to exclusive loyalty programs. Join our team, based out of New York City, Chicago and Denver, and help us give our diners the exceptional value they deserve. About The Opportunity Grubhub is looking for an Associate to join our Integrations & Solutions team to support integration feature enhancement implementation at both a platform and partner-specific level. You'll work cross-functionally between product, engineering, success, operations, finance, data, and program management to help develop and implement Grubhub's technical strategy. Our Integrations & Solutions team connects our external facing teams and the partners they work with, to our product and engineering teams to identify and implement solutions focused on improving a variety of KPIs. As Grubhub continues to grow, the Integrations & Solutions team will also continue to grow and evolve in how we best support our customers and partners. We're looking for someone eager to learn the ins and outs of new feature development and partner integrations, who can manage day to day activities while building toward a bigger-picture understanding of how to achieve our goals. While not a fully technical role, a willingness to learn APIs and other technical concepts will help you succeed in this role. We're the team that helps bring stability and growth to our platform through innovation. We analyze data to assist partners in understanding which solutions will work with their current technology stack. This role will report to the Associate Director of Integrations & Solutions in the Merchant Network organization. The Impact You Will Make Project Management - You'll be working with multiple merchant partners and internal stakeholders to help scope and implement new features. Responsibilities include: joining external technical calls, helping implement product enhancements, interpreting technical documentation, fielding integration feature questions from merchants and helping drive project progress to address any issues or roadblocks promptly. Technical Aptitude - You will be partnering with some Enterprise merchants and integration partners to help them maintain and improve their integration. You will have support from product and engineering along the way as you build your skills in technical scoping, troubleshooting, and planning calls with partners. Strategy - You'll work closely with the leader of your team to identify ways to support merchant partners and learn to analyze data and results in order to make recommendations on areas of improvement. Influence - This is a highly cross-functional role. You'll be expected to build relationships across multiple teams within Grubhub to advocate for your projects and initiatives. You'll be interacting with Engineering, Product, Operations, Success, and others. Analyze - We're looking for someone who is developing the ability to think about short term and long term strategy simultaneously. You'll be working with relevant teams to learn how to weigh the impact and priority of multiple technical initiatives to optimize integration performance. What You Bring to the Table Outstanding, positive attitude 1-3 years of experience in a technical, operational, consulting, or associate product management role (internships count!) Interest in technical concepts and/or exposure to managing aspects of a larger project Proven ability to thrive in a rapidly changing environment Great interpersonal skills, both written and verbal communication, and strong group facilitation skills. Good listener, capable of understanding complex technical issues, and translating them into an appropriate solution Demonstrated ability to work across different groups to solve problems and achieve results Strong documentation and organizational skills; willingness to learn process mapping and requirement gathering Exposure to APIs, restaurant technology, or point-of-sale technology a plus Familiarity with SQL a plus As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role. Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome—and encouraged—to be in the office up to 5 days a week if it works for you. #LI-Hybrid Chicago : $67,500 - $74,000 per year. Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience. Benefits We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed. A Final Note At Wonder, we build the best teams by hiring with an objective lens — evaluating people for their potential while championing diversity, equity, and inclusion. We do not discriminate based on race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. As part of our commitment to fair and compliant hiring practices, Wonder participates in the federal government's E-Verify program to confirm employment eligibility. If you need an accommodation during the interview process, please let your recruiter know. We look forward to hearing from you! We'll contact you via email or text to schedule interviews and share information about your candidacy .