Associate IS Prog Analyst

Job description

Career Category Information Systems Job Description Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Associate Software Engineer What you will do Let’s do this. Let’s change the world. In this crucial role on the Amgen Lab Technology team for Process Development (PD), you will develop and maintain software applications that meet business needs while ensuring outstanding customer support as well as monitoring system availability and performance. You will collaborate with product managers, designers, and software development engineers to advance capabilities for the Amgen PD’s Electronic Lab Notebook Platform as well as expand the PD Instruments connectivity via the Instrument Data Acquisition (IDA) capability. Work Hours: This position requires you to work a later shift and may be assigned a second or third shift schedule. Candidates must be willing and able to work during evening or night shifts, as required. Potential Shifts ( subject to change based on business requirements ): Second Shift: 2:00pm – 10:00pm IST; Third Shift: 10:00 pm – 7:00 am IST. Roles & Responsibilities: Monitor, solve, and resolve issues related to case intake and case processing across ELN and IDA systems. Work closely with internal teams, external vendors, and business partners to address dependencies and resolve bottlenecks for critical issues Contribute to the development and execution of test plans and scenarios to ensure robust testing strategies Support regression & functional testing activities to verify the changes do not negatively impact existing system functionality Analyze and understand the functional & technical requirements of applications, solutions and systems, translate them into software architecture and design specifications. Basic Qualifications and Experience: Master’s or Bachelor’s degree and 2 years of Information Systems experience or related field OR Functional Skills: Strong knowledge of Software Design and Development information systems and network technologies. Extensive expertise in SDLC, including requirements, design, testing, data analysis, creating and managing change controls. Proficiency in programming languages such as .Net, Python, JavaScript etc. Thorough understanding of software development methodologies, including Agile and Scrum. Experience with version control systems such as Git. Good-to-Have Skills: Experience working in the Pharma and Biotech Industry Familiarity with developing software in a GxP regulated environment Familiarity with relational databases (such as MySQL, SQL server, PostgreSQL etc.) Proficiency in programming languages such as Python, JavaScript or other programming languages Experience with API integrations such as MuleSoft. Hands-on experience on reporting tools such as Tableau, Spotfire & Power BI. Soft Skills: Outstanding written and verbal communication skills, and ability to translate technical concepts for non-technical audiences. Excellent analytical and troubleshooting skills. Strong verbal and written communication skills. Ability to work effectively with global, virtual teams. Team-oriented, with a focus on achieving team goals. Strong presentation and public speaking skills. EQUAL OPPORTUNITY STATEMENT Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided with reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation. .