Associate Learning Deployment Specialist

Job description

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. EY Job Description Job Title: Learning Deployment Specialist Function : GDS-CBS Skill Level: Experienced Sub Function: Talent Services Job Summary: Talent Services is a core service line within the Global Delivery Services organization, providing multiple HR and learning related support services including Recruitment support, Onboarding support, People Data Administration, Learning Administration, Cross Border Travel, Global Mobility and Performance Management support to EY member firms. Talent Services supports Europe West (EW) and acts as part of the extended Region Learning team. It is fully integrated with onshore colleagues, participating in meetings, projects and planning activities as part of one team and is aligned with the Learning Global Process Model and initiates learning processes via existing workflow (SNOW intake forms) for execution by CAT and DAT teams. This role is responsible for the deployment of multiple courses within one or more curriculum for EY Germany working alongside the Senior Deployment specialist and/or Learning Program Manager. Provides oversight of Learning administration activities and reports on course feedback. Applications Used: SuccessFactors (Learning Management System), Service-Now Essential Functions of the Job: Responsibilities: Build initial course scheduling offering schedule for review Submit requests to Schedule Offerings and to publish content in SuccessFactors Support the end-to-end execution of Learning course deployment plans and budgets, including conference and event management including: Monitoring of participant nominations working alongside DAT Management of learner cancellations, no shows and missed sessions, including coordinating training dates and nominations Prepare facilitators for delivery of learning courses (logistics) and support in the management of facilitators Manage and maintain SharePoint sites and maintain content relevancy for SL, curriculum, program or course including joining instructions (if required), learner, facilitator information Build and maintain close working relationships with EY Germany learning team Support the hosting and production of online modules, webcasts and virtual learning projects Access reports on Learning course L1 – L3 evaluation feedback Contribute to other activities or projects across the wider Talent Development function Ensure CE credits awarded to Learning participants and instructors where applicable Knowledge and Skills Requirements: Understanding of EY and EY Talent Stakeholder management / business consulting Strong written and oral communication skills and ability to work effectively with multiple stakeholders across the organisation at all levels Strong team worker, with enthusiastic, can-do approach, with ability to coordinate and work as ‘one team’ Drive and deliver quality services and products to Talent Ability to learn new processes and skills quickly Strong IT skills – Microsoft Office 365 suite – Teams, Excel, PowerPoint, Word, Outlook, SharePoint, etc Proactive problem solver with solutions mindset Flexible and dependable; willing to adjust work schedule as necessary to meet peak demands and customer requirements\ Job Requirements: Education: Master’s / Bachelor’s degree in business or HR related discipline. Preference will be given for those with HR Specialisation Experience: Minimum of 1-3 years of experience Significant experience of working in HR in professional services or corporate environment Experience of working in Learning and development is desired Working in international and diverse environments EY | Building a better working world EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets. Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate. Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.