Associate Manager - Academy Program

Job description

### Key Responsibilities: #### Program Management & Delivery - Design, plan, and manage end-to-end learning programs across the organization. - Align academy initiatives with business goals and workforce development needs. - Coordinate program logistics, including scheduling, enrollment, communications, and delivery support. - Manage program calendars and ensure timely execution of cohorts, workshops, and training sessions. #### Curriculum & Content Development - Lead the development of comprehensive learning curricula for multiple tracks (e.g., departmental curriculum, functional upskilling, leadership etc). - Collaborate with subject matter experts (SMEs) to design content that is relevant, engaging, and aligned with desired learning outcomes. - Develop or oversee the creation of learning materials including presentations, eLearning modules, handbooks, facilitator guides, and assessments. - Ensure content is adaptable for different learning styles and delivery formats (in-person, online, hybrid). #### Stakeholder & Team Collaboration - Partner with internal teams to identify training needs and learning priorities. - Work with Department Heads to audit and ensure quality of learning. - Support and coach facilitators and trainers to deliver high-impact learning experiences. #### AI & Digital Capability Programs - Support the design and rollout of company-wide AI awareness and capability-building programs. - Partner with Technology and business stakeholders to translate AI concepts into practical employee learning experiences. - Manage AI learning initiatives across the group. - Continuously identify opportunities to improve learning delivery through AI-enabled tools and platforms. #### Quality, Measurement & Improvement - Track program engagement, completion, and performance metrics to evaluate effectiveness. - Analyze learner feedback and performance data to refine curriculum and delivery. - Maintain program documentation, standards, and best practices for scale and sustainability. - Stay current on instructional design trends, adult learning principles, and digital learning innovations ### Qualifications: - Bachelor’s degree in Education, Learning & Development or a related field. - 4+ years of experience in learning program management, curriculum development, or corporate training. - Demonstrated ability to design, develop, and implement scalable learning programs and content. - Strong knowledge of instructional design models and adult learning principles. - Proficient in learning platforms, LMS, content authoring and Google suite tools. - Excellent communication, stakeholder management, and facilitation skills. - Highly organized with a balance of creativity and execution. - Proficiency in both Thai & English - **Knowledge in automated script in excel is a plus**