Associate, People Operations

Job description

As Lalamove continues its rapid expansion, we are looking for an outgoing, energetic, and detail-oriented **People Operations Associate** to join our functional office in Hong Kong. Our mission is to make a real impact on the business and deliver exceptional employee experience. Reporting to the People Operation Lead, you will manage a wide array of People Operations initiatives, driving operational excellence across the entire employee lifecycle. ### What we seek: - **HR Operations & Data Integrity:** Maintain and update all HR systems, records, user guides, and internal policies with high accuracy. - **Employee Lifecycle Management:** Lead seamless onboarding and offboarding processes in collaboration with the People Partnering team, ensuring a positive, inclusive, and consistent experience. - **HR Documentation:** Draft and issue employment-related letters (e.g., confirmations, promotions, salary adjustments, visa applications, and bank letters). - **HR Tech & Systems:** Support the rollout and optimization of HRIS features, including ongoing vendor coordination. *(Experience with HRIS or ATS platforms is a big plus!)* - **Management reporting:** compile monthly People metrics and key People highlights for management reporting with objective to highlight key insights for business planning and alignment - **Culture & Engagement:** Create presentations for HR initiatives, culture programs, and L&D workshops. Help organize company events, team-building activities, and annual celebrations. - **Expatriate & Relocation Support:** Assist incoming expat team members with relocation needs, housing support, and visa administration. ### What you’ll need: - **Experience:** 2-4 years of relevant experience is preferred - **Education:** Bachelor’s degree in Business Administration, Human Resources Management, or a related discipline from a top-tier university. - **Mindset & Drive:** A strong desire to build a career in HR, with an adaptable, proactive, and independent working style. - **Attention to Detail & Discretion:** Proven ability to handle confidential and sensitive information with absolute care, grace, and accuracy. - **Project & Time Management:** Strong organizational skills with a track record of prioritizing tasks and meeting tight deadlines. - **Interpersonal & Cultural Fit:** Excellent communication skills with the ability to collaborate effectively across diverse personalities and nationalities. - **Tech Savvy:** Advanced skills in a variety of mainstream productivity tools (Google workplace, Lark, Microsoft 365). Familiarity with HR software is an advantage. - **Language Proficiency:** Excellent written and spoken English is required (interviews will be conducted in English).