Associate Project Manager - Site Payments - FSP

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on – now and in the future. Discover Impactful Work Join our Functional Service Partnerships (FSP) Site Payments team, dedicated to delivering end-to-end Investigator Payments Management. As Associate Project Manager Site Payments , you will lead a high-performing team through one of the most complex and critical phases of the clinical trial lifecycle. This role plays a vital part in the success of our FSP Business Unit (BU) by ensuring accurate, compliant, and timely investigator payments while driving operational excellence. As part of our diverse and collaborative team, you will have the opportunity to lead strategic initiatives, support key customer projects, and contribute to the continuous improvement of payment processes across global clinical trials. A day in the Life: Manage study-level site payment activities, ensuring project milestones, quality standards, and contractual deliverables are achieved. Plan, prioritize, and communicate study-specific activities to project team members, ensuring work is completed on schedule and in accordance with established processes and procedures. Mentor and support junior team members by providing guidance and training on site payment processes and best practices. Identify project risks, develop mitigation and action plans, and escalate issues appropriately to ensure successful study delivery. Act as the functional lead for assigned studies by analyzing and interpreting financial reports, monitoring project financial health, initiating contract modifications, and ensuring projects are appropriately resourced. Generate study- and program-level KPIs and performance metrics to support operational decision-making. Serve as the primary Site Payments contact for Sponsors, Project Leads, Clinical Team Managers, and other key stakeholders, providing regular project updates and delivering tailored solutions to meet FSP client needs. Participate in internal and external project meetings, communicating study progress, financial status, risks, and action plans. Keys to Success: Education Master's degree preferably in Finance area, or a related field Experience Proven experience with Site Payments processes, systems, and technologies. General understanding of clinical research, pharmaceutical development, and financial principles related to clinical trial site payments. Solid understanding of project management fundamentals, including scope, timelines, quality, cost, and financial management. Experience working within the Functional Service Provider (FSP) model is considered an advantage. Knowledge, Skills, Abilities Excellent written and verbal communication skills, including fluency in English, with the ability to communicate effectively across diverse cultures and stakeholder groups. Strong customer focus with excellent problem-solving, collaboration, and stakeholder management skills, including establishing clear communication and escalation pathways. Strong organizational, planning, negotiation, presentation, and coordination skills, with demonstrated ability to mentor colleagues and influence cross-functional teams. Proven ability to manage multiple time-sensitive priorities while maintaining exceptional quality and attention to detail in a fast-paced environment. Strong analytical capabilities with experience interpreting project and financial data, preparing accurate forecasts, and identifying client-specific needs to develop effective payment solutions. Demonstrated ability to independently lead study-related activities with minimal supervision while proactively identifying and resolving project issues. Excellent technical aptitude with the ability to quickly learn new systems; advanced proficiency in Microsoft Excel and experience with Site Payment platforms, EDC systems, ticketing and financial applications. Solid understanding of ICH Good Clinical Practice (GCP), applicable country regulations, tax requirements, and other regulatory requirements related to clinical trial payment management. Why Join Us: We hire the best, develop ourselves and each other, and recognize the power of being one team. We understand that you will want to grow both professionally and personally throughout your career, and therefore you will benefit from an award-winning learning and development programme , ensuring you reach your potential. What we offer: As well as being rewarded a competitive salary, we have an extensive benefits package based around the health and well-being of our employees. We have a flexible working culture , where PPD® clinical research services truly value a work-life balance. We’ve grown sustainably year on year but continue to offer a collaborative environment, with teams of colleagues eager to share expertise and have fun together. We are a global organization but with a local feel. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Watch as our colleagues explain 5 reasons to work with us. As one team of 100,000+ colleagues, we share a common set of values - Integrity, Intensity, Innovation and Involvement - working together to accelerate research, solve complex scientific challenges, drive technological innovation and support patients in need. #StartYourStory with PPD, part of Thermo Fisher Scientific, where diverse experiences, backgrounds and perspectives are valued. Our 4i Values: Integrity – Innovation – Intensity – Involvement If you resonate with our 4i values above, and ultimately wish to accelerate the delivery of safe and effective therapeutics for some of the world’s most urgent health needs, submit your application – we’d love to hear from you! Apply today to help us deliver tomorrow’s breakthrough.