The Research Manager is responsible for the quality of VANTAGE work. S/he will be responsible for a team to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will engage with Clients throughout the project cycle, from scoping to post-delivery project assessment. S/he will support the Associate Director in training managing internal and external resources in order to complete VANTAGE projects in a timely and effective manner. She will also support the Associate Director with the strategy to grow the wider team organically and maintain optimal project margins. Responsibilities: People ManagementManage a team of researchers, senior researchers and team leads Define, for each team member, objectives and responsibilities in line with the practice goalsConduct performance reviews Ensure well-being and professional development of staffSupport the Associate Director in recruiting new researchersProject management of third-party due diligence Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budgetCommunicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of researchReview and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specificationsLiaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standardsEngage with colleagues across Control Risks to address client queries Regional research initiativesInteract regularly with other Managers and the Quality Assurance team to provide support and feedback on VANTAGE workParticipate in discussions with other Managers, Client Services and Product teams to provide insight on potential service/product improvement RequirementsEssential Education to degree level (minimum of a bachelor’s or equivalent experience) Full fluency in written and spoken English and Spanish languages is essential Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English Experience in coaching and supervising team members Experience in managing projects, especially where the project team is spread across several locations Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools Experience influencing people across an organization, especially without direct reporting lines Proven ability to meet project deadlines Preferred Knowledge of other languages (particularly Portuguese and French) and the socio-political environment in the AMER region is an advantage Qualifications specific to financial crime or compliance would be an advantage Experience in a compliance team in a financial institution or a corporate setting socio-political environment in the AMER region is an advantage Qualifications specific to financial crime or compliance would be an advantage Benefits Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer. We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance. Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working. As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process. Apply for this job
The Research Manager is responsible for the quality of VANTAGE work. S/he will be responsible for a team to ensure they produce clear, analytical and exceptionally well-written reports which help our Clients protect their integrity and reputation. S/he will engage with Clients throughout the project cycle, from scoping to post-delivery project assessment. S/he will support the Associate Director in training managing internal and external resources in order to complete VANTAGE projects in a timely and effective manner. She will also support the Associate Director with the strategy to grow the wider team organically and maintain optimal project margins.
Responsibilities:
People Management
- Manage a team of researchers, senior researchers and team leads
- Define, for each team member, objectives and responsibilities in line with the practice goals
- Conduct performance reviews
- Ensure well-being and professional development of staff
- Support the Associate Director in recruiting new researchers
Project management of third-party due diligence
- Ensure VANTAGE work is properly scoped, allocated to researchers, tracked and ultimately delivered on time and within budget
- Communicate directly with clients in order to clarify the scope of projects, address questions, and suggest potential additional avenues of research
- Review and approve (content and editorial) VANTAGE work, ensuring projects are of high quality and meet Clients’ specifications
- Liaise with and provide feedback to vendors and subcontractors, ensuring the quality of work they provide is high and adheres to our global delivery standards
- Engage with colleagues across Control Risks to address client queries
Regional research initiatives
- Interact regularly with other Managers and the Quality Assurance team to provide support and feedback on VANTAGE work
- Participate in discussions with other Managers, Client Services and Product teams to provide insight on potential service/product improvement
Requirements
Essential
- Education to degree level (minimum of a bachelor’s or equivalent experience)
- Full fluency in written and spoken English and Spanish languages is essential
- Experience in writing, researching and reviewing/editing due diligence reports; demonstrated excellence in research, writing and editing in English
- Experience in coaching and supervising team members
- Experience in managing projects, especially where the project team is spread across several locations
- Strong knowledge of research techniques, databases, networks, online registers and archives and other OSINT research tools
- Experience influencing people across an organization, especially without direct reporting lines
- Proven ability to meet project deadlines
Preferred
- Knowledge of other languages (particularly Portuguese and French) and the socio-political environment in the AMER region is an advantage
- Qualifications specific to financial crime or compliance would be an advantage
- Experience in a compliance team in a financial institution or a corporate setting socio-political environment in the AMER region is an advantage
- Qualifications specific to financial crime or compliance would be an advantage
Benefits
- Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in the full job offer.
- We operate a discretionary global bonus scheme that incentivises, and rewards individuals based on company and individual performance.
- Control Risks supports hybrid working arrangements, wherever possible, that emphasise the value of in-person time together - in the office and with our clients - while continuing to support flexible and remote working.
- As an equal opportunities employer, we encourage suitably qualified applicants from a wide range of backgrounds to apply and join us and are fully committed to equal treatment, free from discrimination, of all candidates throughout our recruitment process.
Apply for this job
Control Risks is a unique organisation to be a part of. Our ultimate success depends on recruiting and retaining talented people and stimulating their creativity and professionalism. Through our culture and the diverse nature and backgrounds of our employees we create an organisation in which you can be yourself in and can enjoy your work. Control Risks provides real benefit to many of the world’s leading organisations, and you can expect direct responsibility early on in your role, career development and the opportunity to work on some fascinating projects in a rewarding, innovative and inclusive environment.
Control Risks is a unique organisation to be a part of. Our ultimate success depends on recruiting and retaining talented people and stimulating their creativity and professionalism. Through our culture and the diverse nature and backgrounds of our employees we create an organisation in which you can be yourself in and can enjoy your work. Control Risks provides real benefit to many of the world’s leading organisations, and you can expect direct responsibility early on in your role, career development and the opportunity to work on some fascinating projects in a rewarding, innovative and inclusive environment.
