Associate/Senior Associate - Marketing Operations Specialist

Job description

Line of Service Internal Firm Services Industry/Sector Not Applicable Specialism IFS - Brand & Communications Management Level Senior Associate Job Description & Summary At PwC, our people in brand management, marketing and sales focus on collaboration to develop and execute strategic sales and marketing initiatives. These individuals focus on driving revenue growth, promoting the Firm's services, enhancing brand visibility, and capturing new business opportunities. They utilise market research, digital marketing, creative campaigns, and effective sales strategies to engage clients, enhance the firm's brand and market presence, and achieve organisational targets. In digital marketing at PwC, you will focus on leveraging digital platforms and strategies to drive brand awareness, customer engagement, and lead generation for clients. Your work will involve managing social media campaigns, optimising website performance, and implementing data-driven marketing strategies. Your team The Marketing Operations team enables the efficient planning, execution and continuous improvement of marketing activities across PwC Switzerland. As the operational backbone of the Marketing function, the team drives process excellence, governance, technology adoption and performance transparency. Working closely with business stakeholders, marketers and delivery teams, Marketing Operations ensures seamless collaboration, scalable workflows and consistent delivery across campaigns, events and digital channels. Your impact Coordinate the delivery of marketing activities across campaigns, client events, web and email channels, ensuring high quality and timely execution. Orchestrate collaboration between business stakeholders, marketers, offshore delivery teams and Marketing Operations specialists to create seamless delivery experiences. Drive the adoption and continuous optimisation of Adobe Workfront and related marketing technology platforms to increase transparency and efficiency. Enhance operational processes, workflows and governance standards to strengthen consistency and scalability across the marketing organisation. Develop reporting dashboards and operational metrics that provide actionable insights and support data-driven decision-making. Monitor service performance, identify improvement opportunities and contribute to the ongoing evolution of Marketing Operations at PwC Switzerland. Your skill set 3–5 years of experience in marketing operations, marketing coordination or a comparable role. Proven experience working with workflow and project management platforms, ideally Adobe Workfront. Strong understanding of marketing processes across events, email marketing, web content, campaigns and thought leadership activities. Experience coordinating cross-functional stakeholders and collaborating with offshore or distributed delivery teams. Strong analytical capabilities with experience developing reports, dashboards and operational performance metrics. Structured, proactive and solution-oriented working style with excellent communication skills in English and German. Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Accepting Feedback, Accepting Feedback, Active Listening, Analytical Thinking, Brand Management, Communication, Communications Strategy, Content Marketing, Content Strategy, Content Writing, Creative Design, Creativity, CRM Software, Customer Acquisition, Customer Engagement, Customer Insight, Data-Driven Insights, Data Storytelling, Digital Marketing, Digital Rights Governance, Digital Strategies, Embracing Change, Emotional Regulation, Empathy, Inclusion {+ 23 more} Desired Languages (If blank, desired languages not specified) Travel Requirements Up to 20% Available for Work Visa Sponsorship? No Government Clearance Required? No Job Posting End Date