Associate/Snr Associate, Specialist, Digital Transformation, Global Financial Markets (GFM)

Job description

Responsibilities Support delivery of the GFM operational resilience and reliability roadmap through structured analysis, documentation, and execution support. Assist in front-to-back process standardization and operational improvement initiatives to strengthen controls and reduce manual risk. Support development and maintenance of process, architecture, and control artefacts in line with COO and operational risk standards. Work closely with Operations, Technology, and Business teams to support implementation of target operating models and remediation actions. Conduct process mapping, fact-finding, and analysis to identify control gaps, inefficiencies, and operational vulnerabilities. Prepare and maintain documentation including process flows, risk and control assessments, and issue remediation tracking. Support coordination and communication across stakeholders on operational issues, risks, dependencies, and delivery progress. Perform data collection and analysis to support operational performance, incident trends, and continuous improvement initiatives. Execute testing, validation, and assurance activities to confirm adherence to defined processes, standards, and control frameworks. Requirements 4–6 years of experience in operations, operational risk, business analysis, or process improvement roles within banking or financial services. Foundational understanding of Global Financial Markets operations, workflows, and systems. Demonstrated experience leveraging Generative AI, including LLMs and agent‑based solutions, to improve business processes, operational efficiency, or decision‑making in an enterprise or regulated environment. Experience documenting operational processes, controls, and requirements. Exposure to control remediation, audit responses, or operational transformation initiatives. Strong analytical skills with attention to detail and ability to structure operational information. Effective communication skills and ability to work across Operations, Technology, and Business teams. Ability to manage multiple execution-focused tasks in a dynamic environment. Bachelor’s degree in Business, Finance, Technology, Engineering, or related discipline. Location: DBS Asia Central Job: Digital Schedule: Regular Employee Status: Full time