Associate Solutions Engineering Program Manager

verkada

San Mateo, CA United States · San Mateo · United States

Posted Dec 3, 2024

Full-time
Remote
Solutions Engineering

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Job description

Who We Are

Verkada is transforming how organizations protect their people and places with an integrated, privacy-sensitive AI-powered platform that includes solutions for video security, access control, air quality sensors, alarms, intercoms, and visitor management.

We’ve got serious momentum in the market: more than 30,000 customers (including 100+ of the Fortune 500), a $5.8B valuation, more than $1 billion in annualized bookings, and backing from CapitalG, Sequoia Capital, General Catalyst, Felicis Ventures, Next47 and more. Physical AI is one of the most consequential technology shifts of our time, and Verkada is at the center of it.

You can look at all kinds of communities to see our platform’s impact in the world. It's the retailer that uses our agentic AI to deter theft before it happens. The warehouse that uses AI-powered alerts to make sure its team is protected on the floor with proper PPE. The school that’s alerted to a threat in real-time and triggers a lockdown in seconds, not minutes. We’re rapidly scaling this impact: today, more than 2 million Verkada devices are deployed across 170+ countries.

About the Role

We are looking for a driven Associate Solutions Engineering Program Manager to lead and mentor a team of Associate Solutions Engineers (ASEs) through their technical training journey. This role is ideal for someone with a passion for technical education, program management, and a keen ability to foster career growth in others.

As an Associate Solutions Engineering Program Manager, you’ll oversee the development and execution of training programs designed to equip ASEs with hands-on experience in technical domains like computer networking, cloud architecture, and physical security. You'll manage the progress of ASEs through their training, ensuring they gain valuable skills and experiences necessary for success in building technical solutions. You’ll also work closely with seasoned Solutions Engineers to ensure mentorship and guidance are a core part of the program.

This position is located onsite in our San Mateo office; not hybrid or remote.

What You'll Do

Oversee the daily activities of the ASE training program, ensuring ASEs are meeting their learning milestones in areas such as cloud infrastructure, networking, and physical security.
Collaborate with Solutions Engineering leaders and trainers to build and refine training content that meets the evolving technical needs of the company.
Provide mentorship and career development support to ASEs, fostering a positive learning environment and offering guidance on future career paths.
Coordinate hands-on technical projects that allow ASEs to work with Verkada's full product suite, gaining real-world experience in designing and implementing security solutions.
Ensure ASEs are progressing in their communication and presentation skills, preparing them to interface with customers and deliver technical solutions.
Manage program logistics, including scheduling, cohort management, managing travel, and tracking ASE progress in technical certifications and soft skill development.
Facilitate ASE engagement with SE mentors and track the success of those relationships.
Regularly report on ASE program performance, identifying areas for growth and improvement.

What You Bring

2+ years of experience in solutions engineering, program management, or technical enablement .
Strong understanding of technical domains such as computer networking, cloud architecture, and security infrastructure.
Previous experience in technical training or mentorship is highly desirable.
Excellent organizational skills and the ability to manage multiple priorities.
Strong communication and interpersonal skills with the ability to inspire and guide early-career engineers.
Ability to thrive in a fast-paced, dynamic environment with a strong sense of accountability and adaptability.
Passion for technology, education, and continuous improvement.

US Employee Benefits

Verkada is committed to fostering a workplace environment that prioritizes the holistic health and wellbeing of our employees and their families by offering comprehensive wellness perks, benefits, and resources. Our benefits and perks programs include, but are not limited to:

Healthcare programs that can be tailored to meet the personal health and financial well-being needs - Premiums are 100% covered for the employee under at least one plan and 80% for family premiums under all plans
Nationwide medical, vision and dental coverage
Health Saving Account (HSA) with annual employer contributions and Flexible Spending Account (FSA) with tax saving options
Expanded mental health support
Paid parental leave policy & fertility benefits
Time off to relax and recharge through our paid holidays, firmwide extended holidays, flexible PTO and personal sick time
Professional development stipend
Fertility Stipend
Wellness/fitness benefits
Healthy lunches provided daily
Commuter benefits

Additional Information

You must be independently authorized to work in the U.S. We are unable to sponsor or take over sponsorship of an employment visa for this role, at this time.

Annual Pay Range

At Verkada, we want to attract and retain the best employees, and compensate them in a way that appropriately and fairly values their individual contribution to the company. With that in mind, we carefully consider a number of factors to determine the appropriate starting pay for an employee, including their primary work location and an assessment of a candidate's skills and experience, as well as market demands and internal parity. A Verkada employee may be eligible for additional forms of compensation, depending on their role, including sales incentives, discretionary bonuses, and/or equity in the company in the form of restricted stock units (RSUs)

Below is the annual on-target earnings (OTE) range for full-time employees for this position, comprised of base compensation and commissions (if applicable).

Estimated Annual Pay Range

$160,000—$225,000 USD

Verkada Is An Equal Opportunity Employer

As an equal opportunity employer, Verkada is committed to providing employment opportunities to all individuals. All applicants for positions at Verkada will be treated without regard to race, color, ethnicity, religion, sex, gender, gender identity and expression, sexual orientation, national origin, disability, age, marital status, veteran status, pregnancy, or any other basis prohibited by applicable law.

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