Associate Theft Investigator

Job description

[https://app.ashbyhq.com/api/images/user-content/d79356cb-21b1-41b5-8e25-ceef94f4456f/a61ce539-840a-4d27-90ad-388bb2acb3f6/For%20Ashby%20posting.png] ABOUT PANOPTYC At Panoptyc, we're on a mission to revolutionize loss prevention. Using visual AI and manual reviewers, we help retailers detect theft in over 15,000 markets across the United States. From Fortune 500 giants to local businesses, our impact is far-reaching. As a fully remote, rapidly growing team, we're excited to invite top talent worldwide to join us in reshaping the future of retail security. ABOUT THE ROLE We're seeking detail-oriented Associate Theft Investigators to analyze video footage from self-service stores and identify potential theft incidents. This role combines analytical skills with attention to detail to support our mission of reducing retail losses. RESPONSIBILITIES - Conduct thorough analysis of surveillance footage to identify and document theft incidents - Classify and interpret events in video feeds according to established guidelines - Process theft reports and maintain accurate documentation - Collaborate with team members through internal communication channels - Provide customer support and manage operational tasks as needed - Update and maintain theft tracking systems REQUIREMENTS - Strong attention to detail and analytical skills - Ability to maintain focus while reviewing video content - Excellent written communication skills DEVICE AND INTERNET REQUIREMENTS - Windows: - OS: Windows 10 or 11 - Processor: Intel i5, i7, or higher / AMD Ryzen 5, 7, or higher - RAM: 16gb or higher - Storage/Memory: 256gb or higher - Apple Mac - OS: Ventura (version 13 or higher) / Sonoma (version 14 or higher) / Sequoia (version 15 or higher) / Tahoe (version 26 or higher) - Processor: Intel i5 or i7 / Apple M1 chip or higher - RAM: 16gb or higher - Storage: 256gb or higher - Internet Connection - 50mbps or higher COMPENSATION - Performance-based pay: averages $60/week once ramped up (starting around $32/week), with top performers earning up to $80/week. MUST BE ABLE TO - Attend the 2-day self-paced training program - Successfully complete the 2-week nesting period - Commit to working a minimum of 30 hours/week, ideally 40. WHY JOIN US? - Flexible working hours after upon endorsement to operations - Full remote setup (WFH)