Associate Vice Chancellor, Academic Operations

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Closing Date: Type of Position: Professional Staff - Project/Program Administration Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas Grantham As an employer, the University of Arkansas Grantham offers a remote work environment and a workplace culture that promotes a healthy work-life balance. The benefits package includes university contributions to health, dental, life and disability insurance, tuition waivers for employees and their families, 12 official holidays, immediate leave accrual, and a choice of retirement programs with university contributions ranging from 5 - 10% of employee salary. Below you will find the details for the position including any supplementary documentation and questions, you should review before applying for the opening. If you need assistance with the application process, or if you are a person with a disability who would like to request a reasonable accommodation related to the application process, please contact the Department of Human Resources at . For general application assistance or if you have questions about a job posting, please contact Human Resources at . Department: General Academics Department's Website: Summary of Job Duties: The University of Arkansas Grantham is looking for a REMOTE Associate Vice Chancellor, Academic Operations in the following states: AL, AR, AZ, DE, FL, GA, KS, IA, ID, IN, KY, LA, MD, MI, MO, MS, NC, NE, NJ, OH, OK, SC, TN, TX, UT, VA, VT, WI and WY. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift. POSITION DESCRIPTION: The Associate Vice Chancellor, Academic Operations provides leadership for the operational infrastructure of the academic division. This position oversees Academic Operations, Faculty Managers and the Education Technology areas. This role translates strategic academic vision into scalable operational systems, administrative compliance, and academic technology. This position ensures UA Grantham maintains and further develops processes that enable efficiency and effectiveness. The Associate Vice Chancellor, Academic Operations is responsible for the execution of innovative, impactful processes and moving forward projects. KEY JOB RESPONSIBILITIES: 60% - Operational Management • Establish and oversee academic operations to establish consistency, scalability, and operational efficiency • Ensure the execution of strategic academic projects and educational technology initiatives in a compliant and timely manner • Ensure operational integrity, workflow optimization, and high-quality service delivery across the Academic Operations, Faculty Management, and Education Technology teams • Develop and maintain academic operational workflows and continuous process improvements to support institutional growth. • Other duties as assigned 20% - People Management • Define team priorities, deliverables, timelines, and performance standards • Ensure direct reports have well-defined responsibilities, documented procedures, and required resources • Manage performance using metrics, clear expectations, and standardized policy application • Provide training, tools, and clear processes while monitoring progress and adjusting resources as needed 15% - Stakeholder Engagement • Coordinate with the academic team and other stakeholders to ensure efficient faculty management and operational alignment across academics • Collaborate effectively with university leadership and cross-functional administrative units to streamline operational workflows, eliminate process bottlenecks, and advance strategic academic priorities • Maintain relationships and interact with higher education partners to drive technological innovation and operational excellence. 5% - Continuous Learning and Development • Continuously update skills and knowledge through required training • Seek feedback and opportunities for growth to enhance expertise and effectiveness Qualifications: EDUCATION: Master’s degree required; Doctorate in Education, Higher Education Administration or a related field preferred WORK EXPERIENCE: Minimum of 7 – 10 years of experience in higher education; at least 7 years in a leadership role Experience managing a team in a remote environment preferred SKILLS: Demonstrated experience in higher education academic operations, instructional design strategies, and faculty development frameworks. Strong understanding of online education, including best practices in online teaching and learning. Ability to analyze operational metrics to drive efficiency and optimize resource allocation. Demonstrated skill in managing complex, multi-phase academic projects and guiding teams through organizational changes. Basic operational budget management, resource forecasting, and risk-mitigation skills within an academic environment. Excellent oral, written, and interpersonal communication skills, with the ability to articulate operational strategies across all institutional levels. Proven collaborative track record of leading, mentoring, and building consensus within diverse, geographically distributed teams. Strong talent development skills with the proven ability to train staff, drive high performance toward shared goals, and directly address difficult performance conversations. Familiarity with accreditation processes and regulatory requirements in higher education. High emotional intelligence (EQ) paired with a resourceful, analytical approach to conflict resolution and operational decision-making. Ability to interact and effectively communicate with all levels of staff and leadership. Computer skills, including Microsoft Office Suite, required Research skills required Excellent verbal and written communication skills. Language Skills : Able to read, analyze, and interpret common journals and legal documents. Able to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Able to effectively present information to executive management, faculty, staff, and/or students. Mathematical Skill : Able to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Reasoning Ability: Able to define problems, collect data, establish facts, and draw valid conclusions. Ability to present facts to faculty for departmental response. Able to deal with a variety of information presented in oral or written formats. Able to deal with non-verbal behavior in assisting with problem resolution. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequently required to use hand to finger, handle, or feel (including the use of computer keyboards) and talk or hear (including the use of a telephone and computer). Occasionally required to walk, stand, and make presentations This position may involve sitting at a desk for extended periods of time Specific vision abilities include close vision and distance vision University of Arkansas Grantham will seek to reasonably accommodate qualified individuals with a disability. Such reasonable accommodation may take the form of making existing facilities readily accessible to or usable by individuals with a disability, restructuring jobs, modifying schedules, acquiring, or modifying equipment, adjusting training materials, adjusting employment policies, and the like. Additional Information: Salary Information: $100,000 Required Documents to Apply: Proof of Veteran Status, Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry (MVR) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible: Yes