Associate Vice Chancellor for Strategic Enrollment Management

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Closing Date: Type of Position: Administration - Academic Affairs Workstudy Position: No Job Type: Regular Work Shift: Sponsorship Available: No Institution Name: University of Arkansas at Pine Bluff The University of Arkansas at Pine Bluff is an 1890 Land-Grant HBCU with a diverse student population, competitive degree offerings and stellar faculty. For more than 140 years, the University of Arkansas at Pine Bluff has worked to create an environment that inculcates learning, growth and productivity while affording a basic need to its students – a chance to advance. The 15:1 student to teacher ratio makes it possible to maintain a learning environment with close interaction between students and faculty while challenging curricula encourage our students to seek and fulfill their potential. You can excel in your chosen field of study through a curriculum of Certificate and Associates degree programs, more than thirty Undergraduate programs, Master’s degree programs and a Doctorate program in Aquaculture/Fisheries. You can also develop workplace readiness through internships, co-ops and fellowships in the U.S. and abroad. Out-of-class experiences and student involvement include more than 90 student organizations, an internationally renowned Vesper Choir, Marching Band, Concert Bands, Wind Symphony, nationally recognized debate team, award-winning theater department and accomplished athletic program. Though the main campus is in Pine Bluff, its reach is worldwide. UAPB has an extended campus in North Little Rock and offers as well as online courses. With the addition of the Arkansas Research and Education Optical Network (ARE-ON), students can engage in information exchange with others anywhere in the world. There are also Research and Extension offices in Lonoke, Newport and Lake Village and collaborations with other colleges and universities in the State through the National Science Foundation funded STEM (Science, Technology, Engineering and Mathematics) Academy. As the second oldest land-grant institution in the state of Arkansas, the mission of this No Excuse University remains the same – to provide a high quality, affordable education with a personal touch. We invite you to Become a Part of the Pride at the University of Arkansas at Pine Bluff. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process and require reasonable accommodations, please contact Human Resources at 870.575.8400 . Department: Provost and Executive Vice Chancellor | Department's Website: Summary of Job Duties: Primary Purpose of the Position Reporting directly to the Provost and Executive Vice Chancellor for Academic Affairs, the Associate Vice Chancellor for Strategic Enrollment Management serves as the University’s chief enrollment strategist and provides executive leadership for developing, implementing, and continuously refining a comprehensive Strategic Enrollment Management (SEM) framework to achieve institutional enrollment goals and advance student access, persistence, completion, institutional sustainability, and mission fulfillment. The Associate Vice Chancellor leads a coordinated enrollment enterprise and collaborates across Academic Affairs, Student Affairs, Student Financial Services, Institutional Research, Marketing and Communications, University College for Student Success, and other institutional units to align enrollment planning, recruitment and admissions, student onboarding, financial aid strategy, registration, persistence initiatives, academic program development, and enrollment operations with institutional priorities. As a senior member of the academic leadership team, the Associate Vice Chancellor serves as a trusted advisor to the Provost and the Executive Cabinet on enrollment strategy and institutional priorities, including enrollment trends, demographic shifts, enrollment forecasting, market opportunities, student success outcomes, and strategic initiatives that support access, affordability, persistence, completion, and post-graduate success. The Associate Vice Chancellor is expected to bring an enterprise-wide perspective to enrollment management, recognizing that enrollment outcomes result from the collective work of the University rather than any single office. The position therefore builds shared responsibility and accountability for enrollment performance across academic and administrative units and works across organizational boundaries to remove barriers, strengthen the student experience, and improve institutional effectiveness. Leadership Profile and Attributes The ideal candidate will be a strategic, collaborative, innovative, and student success-centered leader who demonstrates: • A strategic and entrepreneurial mindset focused on sustainable enrollment growth, student success, and institutional vitality. • A deep understanding of the relationship among enrollment management, academic planning, recruitment and admissions, financial aid strategy, student onboarding, persistence and completion, and institutional sustainability. • A comprehensive understanding of the student enrollment lifecycle and the institutional processes that influence a student’s progression from prospect and applicant through enrollment, persistence, and graduation. • A commitment to expanding educational opportunities and advancing socioeconomic mobility through higher education. • Strong analytical and data interpretation skills with the ability to leverage enrollment analytics, predictive modeling, demographic trends, and market intelligence to inform decision-making. • A collaborative leadership style that builds alignment across divisions and fosters shared ownership and accountability for enrollment outcomes. • Exceptional communication and relationship-building skills with diverse internal and external stakeholders. • A demonstrated ability to lead organizational change, improve processes, leverage technology, and implement innovative solutions. • An ability to identify and eliminate institutional barriers that impede recruitment, enrollment, registration, persistence, and student success. • A commitment to delivering responsive, student-centered service throughout the enrollment experience. • An ability to balance immediate enrollment objectives with the University’s longer-term academic, financial, and strategic interests. • A commitment to accountability, continuous improvement, measurable results, and responsible stewardship of institutional resources. Key Responsibilities The successful candidate will perform the following key duties and responsibilities: Strategic Enrollment Planning and Institutional Alignment • Lead the development, implementation, assessment, and continuous refinement of UAPB’s comprehensive Strategic Enrollment Plan, establishing short- and long-term enrollment goals, strategies, performance indicators, and accountability measures aligned with the University’s mission, strategic priorities, academic portfolio, and resource planning. • Develop and monitor enrollment forecasts, scenario models, demographic analyses, and market intelligence to identify emerging opportunities and risks and inform institutional planning, academic program development, resource allocation, and enrollment targets by student population, academic level, program, geography, and other appropriate dimensions. • Lead coordinated, institution-wide enrollment planning that integrates recruitment, admissions, onboarding, registration, retention, persistence, and completion, fostering shared responsibility and accountability for enrollment outcomes across academic and administrative units. • Provide strategic leadership and supervision for the Office of the Registrar, ensuring the integrity and effectiveness of student records, registration, academic scheduling, degree auditing, enrollment reporting, and related services while promoting integrated enrollment operations that reduce administrative barriers and improve the student experience. • Collaborate with the Provost, academic leadership, and other university leaders to align academic programs, course offerings, schedules, policies, and resources with student demand, workforce needs, institutional priorities, and enrollment opportunities. Recruitment, Admissions, Financial Aid, and Scholarship Strategy • Provide strategic leadership for undergraduate recruitment, admissions, onboarding, and enrollment yield, developing differentiated strategies, enrollment targets, market priorities, and recruitment approaches for first-time freshmen, transfer students, adult learners, returning students, and other priority populations. • Analyze the enrollment funnel from prospect and inquiry through application, admission, confirmation, onboarding, registration, and enrollment, implementing data-informed strategies that improve conversion and yield, reduce melt, and ensure timely and coordinated engagement with prospective students and families. • Collaborate with Student Financial Services and Institutional Advancement to develop a comprehensive financial aid and scholarship strategy that strategically leverages institutional resources to support access, affordability, enrollment growth, persistence, and completion. • Partner with Marketing and Communications to develop integrated, audience-informed enrollment marketing and communications strategies that strengthen institutional visibility, generate prospective-student interest, differentiate UAPB within competitive markets, and support recruitment and yield objectives. • Regularly evaluate recruitment strategies, territories, events, travel, communications, scholarship investments, and other enrollment activities using performance data and return-on-investment considerations to continuously improve effectiveness and inform resource allocation. Enrollment Analytics and Student Success Integration • Lead institutional use of enrollment analytics, predictive modeling, market intelligence, and performance metrics to identify enrollment opportunities and risks, understand student behavior, assess institutional performance, and guide data-informed decision-making. • Develop and maintain dashboards, scorecards, forecasts, and reporting systems that monitor key indicators across the enrollment lifecycle, including applications, admissions, confirmations, registration, yield, melt, enrollment, persistence, retention, and completion, and provide actionable information to university leadership. • Provide strategic leadership for the effective use and continuous improvement of enrollment technologies, including student information systems, customer relationship management platforms, application systems, workflow tools, predictive analytics, and other technologies supporting recruitment, enrollment, service delivery, and decision-making. • Partner with University College for Student Success and other academic and administrative leaders to align enrollment and student success strategies, identify barriers and achievement gaps, strengthen the transition from enrollment to persistence, and develop interventions for students at risk of failing to enroll, stopping out, or not completing. • Establish an ongoing culture of assessment in which enrollment initiatives, technologies, processes, and student success interventions are evaluated against measurable outcomes and findings are used to refine institutional strategy and improve performance. Transfer Pathways, Adult Learners, and Strategic Partnerships • Lead institutional strategies to expand transfer, dual enrollment, adult learner, returning student, and re-enrollment populations, including intentional efforts to identify and re-engage individuals with some college credit but no completed credential. • Develop and strengthen strategic enrollment pipelines and partnerships with community colleges, K-12 districts, workforce agencies, employers, community organizations, and other entities capable of expanding access and contributing to sustainable enrollment growth. • Collaborate with academic leadership to develop and strengthen articulation agreements, transfer pathways, innovative academic pathways, and delivery models that maximize applicable credits, reduce time to degree, respond to student and workforce needs, and improve educational attainment. • Conduct market and demographic analyses to identify emerging student populations, geographic markets, workforce needs, academic opportunities, and other potential areas for enrollment growth, and translate findings into actionable recruitment and partnership strategies. • Evaluate enrollment partnerships, pathways, and pipeline initiatives based on enrollment outcomes, student success, scalability, strategic alignment, and return on investment, while representing UAPB in appropriate regional, state, and national enrollment management organizations and initiatives. Leadership, Operations, and Continuous Improvement • Provide leadership, direction, supervision, and professional development for assigned enrollment management personnel and functions, establishing annual goals, service standards, performance expectations, operational priorities, and accountability for measurable results. • Foster a student-centered culture of accountability, innovation, collaboration, responsiveness, data-informed decision-making, and continuous improvement across the enrollment enterprise, with particular emphasis on providing accessible, accurate, timely, and coordinated service to students and families. • Lead enterprise-wide review and improvement of enrollment-related policies, procedures, technologies, communications, forms, workflows, deadlines, and requirements to eliminate unnecessary barriers, strengthen systems integration, improve operational efficiency, and create a seamless student enrollment experience. • Ensure effective stewardship of enrollment management resources and compliance with institutional, University of Arkansas System, state, federal, accreditation, financial aid, student records, and other applicable policies and regulations, evaluating investments based on institutional priorities, effectiveness, and return on investment. • Advise the Provost, Executive Cabinet, and other university leaders through timely reports, forecasts, analyses, presentations, and recommendations regarding enrollment performance, strategic opportunities and risks, resource needs, emerging national trends, and institutional actions necessary to achieve enrollment objectives. Qualifications: Minimum Qualifications Master’s degree from a regionally accredited institution. Minimum of five years of progressively responsible leadership experience in strategic enrollment management, admissions, financial aid, student success, higher education administration, or a closely related field. Demonstrated success developing and implementing strategic enrollment plans and integrated enrollment strategies that improve recruitment, enrollment yield, retention, persistence, and student success outcomes. Demonstrated experience utilizing enrollment analytics, market intelligence, and data-informed decision-making to support institutional planning, assess outcomes, and guide resource allocation. Demonstrated ability to lead, manage, and develop teams and to manage budgets, organizational resources, and complex initiatives in a higher education environment. Experience leading organizational or process improvement initiatives involving multiple institutional units. Strong communication, leadership, analytical, organizational, and relationship-building skills. Preferred Qualifications Master’s degree from a regionally accredited institution. Minimum of five years of progressively responsible leadership experience in strategic enrollment management, admissions, financial aid, student success, higher education administration, or a closely related field. Demonstrated success developing and implementing strategic enrollment plans and integrated enrollment strategies that improve recruitment, enrollment yield, retention, persistence, and student success outcomes. Demonstrated experience utilizing enrollment analytics, market intelligence, and data-informed decision-making to support institutional planning, assess outcomes, and guide resource allocation. Demonstrated ability to lead, manage, and develop teams and to manage budgets, organizational resources, and complex initiatives in a higher education environment. Experience leading organizational or process improvement initiatives involving multiple institutional units. Strong communication, leadership, analytical, organizational, and relationship-building skills. Additional Information: Why Join UAPB? The University of Arkansas at Pine Bluff is committed to transforming lives through educational opportunity, student success, and community impact. As the institution advances toward its vision of becoming a nationally recognized, preeminent 1890 land-grant institution, the Associate Vice Chancellor for Strategic Enrollment Management will play a critical role in shaping the future of enrollment and student success at UAPB. This position offers a unique opportunity to build and lead an integrated strategic enrollment management enterprise; influence institutional strategy; strengthen pathways to educational attainment; expand access for historically underserved students; improve the student enrollment experience; and contribute directly to the University’s long-term growth, sustainability, and impact throughout Arkansas and beyond. Salary Information: Commensurate with education and experience. Required Documents to Apply: Cover Letter/Letter of Application, List of three Professional References (name, email, business title), Resume, Unofficial/Official Transcript(s) Optional Documents: Special Instructions to Applicants (Please upload all required documents in the "Resume" attachment section of your application to be considered for this position) : Recruitment Contact Information: Sharron Williams, Employment Manager Human Resources All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Financial Credit Check, Motor Vehicle Reports Check, Sex Offender Registry, Substance Abuse Testing The University of Arkansas at Pine Bluff may conduct pre-employment background checks on certain positions for applicants being considered for employment. The background checks may include a criminal background check and a sex offender registry check. Required checks are identified in the position listing. A criminal background check or arrest pending adjudication information alone shall not disqualify an applicant in the absences of a relationship to the requirements of the position. Background check information will be used in a consistent, non-discriminatory manner consistent with the state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: Driving, Feeling, Grasping, Hearing, Manipulate items with fingers, including keyboarding, Reaching, Repetitive Motion, Sitting, Standing, Talking, Walking Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes