Associate Vice Chancellor of Student Services

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Closing Date: Type of Position: Management - Student Affairs Workstudy Position: No Job Type: Regular Work Shift: Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas at Monticello UAM, one of twenty campuses of the University of Arkansas System, is located in southeastern Arkansas in the beautiful timberlands, rich in outdoor recreation activities, and approximately 100 miles south of Little Rock. UAM is a comprehensive, residential and commuter, undergraduate institution also offering selected master’s degree programs. Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. If you have a disability and need assistance with the hiring process please submit a request via the OEOC website: Applicants are required to submit a request for each position to which they have applied. For general application assistance or if you have questions about a job posting, please contact Human Resources at 870-460-1422 . Department: College of Technology-McGehee Department's Website: Summary of Job Duties: The Director of Student Services will provide strategic leadership and operational oversight of student-facing functions at UAM–CTM. Specific duties include, but are not limited to: • Recruit and retain students for technical programs and Associate of Applied Science degree offerings, with emphasis on underrepresented and non-traditional populations • Guide students through admissions and financial aid processes, including the development and processing of student contracts with TAA, WIA, HDC, and other financial assistance providers • Assist students with course registration, including evening and night registrations; establish and maintain accurate student records in accordance with institutional and regulatory requirements • Enforce and monitor student services policies and procedures; support and monitor established retention activities • Compile and analyze data for student services reports; assist with conducting completer/graduate and employer follow-up surveys to inform program effectiveness • Coordinate and assist with activities and events of student organizations; support scheduling and administering of admissions-related testing • Serve on institutional committees as assigned; develop and disseminate news articles and promotional/recruitment materials • Participate in ongoing professional development activities aligned with best practices in community and technical college student services • Supervise bookstore operations and employees; perform other duties as assigned by the Vice Chancellor This is a full-time administrative position responsible for overseeing comprehensive student services operations across UAM–CTM’s technical education programs. The Director plays a pivotal role in advancing student access, persistence, and success while supporting institutional compliance, accreditation, and workforce development goals. Qualifications: A master’s degree in education, higher education administration, student affairs, or a closely related field is required. Relevant work experience in a post-secondary or technical education environment is strongly preferred. Successful candidates will demonstrate: Proficient computer skills, including student information systems and data management platforms Strong interpersonal and written communication skills with the ability to engage diverse stakeholder groups Demonstrated ability to work collaboratively with staff, faculty, administrators, and students Willingness and availability to work evenings and weekends as required for promotional, recruitment, and college events Experience managing Perkins V federal funds and navigating related compliance, reporting, and audit processes is highly preferred Additional Information: Salary Information: Commensurate with education and experience. Required Documents to Apply: Cover Letter/Letter of Application, License or Certificate (see special instructions for submission instructions), List of three Professional References (name, email, business title), Resume Optional Documents: Special Instructions to Applicants: Recruitment Contact Information: Mr. Steven Jossell, Vice Chancellor UAM COT-McGehee 1609 East Ash Street McGehee, AR 71664 Phone{870)-460-2101 email: All application materials must be uploaded to the University of Arkansas System Career Site Please do not send to listed recruitment contact. Pre-employment Screening Requirements: Criminal Background Check, Sex Offender Registry The University of Arkansas is committed to providing a safe campus community. We conduct background checks for applicants being considered for employment. Background checks include a criminal background check and a sex offender registry check. For certain positions, there may also be a financial (credit) background check, a Motor Vehicle Registry ( MVR ) check, and/or drug screening. Required checks are identified in the position listing. A criminal conviction or arrest pending adjudication or adverse financial history information alone shall not disqualify an applicant in the absence of a relationship to the requirements of the position. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual preference, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University’s Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. Constant Physical Activity: N/A Frequent Physical Activity: N/A Occasional Physical Activity: N/A Benefits Eligible: Yes