ASTORIA GRANDE - SELECTION HOSTESS

Job description

ISMIRA Agency is hiring SELECTION HOSTESS for ASTORIA GRANDE cruise ships! ASTORIA GRANDE invites Russian-speaking employees to join its team to work on a cruise ship to Turkey and Egypt with departure from Sochi to the shores of the Black, Aegean, Marmara and Mediterranean Seas. Astoria Grande visits the unique ports of the Turkish coast — Istanbul, Cesme, Amasra, Sinop, Trabzon, Ordu, Izmir, Kusadasi, and also stops at the largest port of Egypt - ancient Alexandria, and in the new season also in the beautiful ports of Greece. POSITION SUMMARY: The Selection Hostess assists the management onboard to ensure company, divisional and ship performance objectives set forth by the company are met and/or exceeded by performing the following essential duties and responsibilities personally. WHAT COMPANY OFFERS: Opportunity to travel to the ports of Turkey, Egypt and Greece Free meals and accommodation The ticket is at the expense of the employer The contract is 6-7 months The salary is paid in euros. A bonus system for rewarding employees, as well as tips No visa required REQUIREMENTS: Age 18+ Recruitment is conducted from the following countries: Armenia, Azerbaijan, Belarus, Georgia, Moldova, Russia, Uzbekistan, Kazakhstan, Kyrgyzstan. Fluency in Russian is mandatory Knowledge of English - from intermediate depending on the position (knowledge of English is pre-intermediate for basic positions, fluency in both Russian and English is required for higher and administrative positions) A full package of STCW certificates and a seafarer's passport/seafarer's identity card are required. Strong communication, problem solving and interpersonal skills. Customer service and conflict resolution skills. Ability to work well under pressure and in a constantly challenging environment. RESPONSIBILITIES: Warmly welcome guests as they arrive, providing a friendly and inviting atmosphere. Offer assistance, answer inquiries, and direct guests to their designated areas. Manage reservations, ensuring accurate recording and timely communication with the kitchen and serving staff. Use reservation systems to track and organize bookings. Organize and optimize seating arrangements to accommodate reservations and walk-in guests. Consider factors such as server sections, table turnover, and special requests. Maintain a wait-list during peak hours, keeping guests informed about estimated wait times. Provide alternatives or recommendations to enhance the guest experience. Act as a communication hub between guests, servers, and kitchen staff to ensure efficient service. Relay special requests, allergies, or other pertinent information to the appropriate personnel. Be knowledgeable about the menu, including daily specials, ingredients, and preparation methods. etc. The number of spots is limited! Send us your RESUME here via the APPLY TO POSITION button Last update: 14 декабря 2024