Audit Operation Specialist

Job description

Key Responsibilities Client Assessment & Onboarding · Conduct client assessments by strictly following internal SOPs · Assist in collecting, reviewing, and organizing client documentation · Support the onboarding process for new clients Account Management · Handle client account setup, activation, and updates in internal systems · Create and maintain audit bookings accurately and on time · Keep client records organized and up to date Client Communication & Operational Support · Handle client inquiries and requests in a timely, professional, and solution-oriented manner · Deliver day-to-day operational support to assigned client accounts · Proactively identify potential issues and escalate to senior team members when necessary · Maintain clear and consistent communication with clients to ensure smooth operations Payment & Invoice Support · Assist in payment tracking, invoice mapping, and basic reconciliation · Follow up with clients on invoice-related matters under supervision · Ensure invoicing records are accurate and up to date Education · Bachelor's degree in any discipline (Business, Finance, International Trade, English, or related fields preferred) · Fresh graduates are welcome – no prior work experience required · Internship experience in customer service, admin, or operations is a plus Skills & Competencies · Good communication skills in both English and Mandarin (written and verbal) · Basic proficiency in Microsoft Office (Excel, Word, Outlook) · Attention to detail and willingness to follow SOPs and procedures · Ability to learn quickly and adapt to new systems and processes NA 在启迈（QIMA），我们致力于为客户提供智能解决方案以制造值得信赖的产品。 我们在100多个国家开展业务，服务于消费品、食品和生命科学行业，帮助超过30,000个品牌、零售商、制造商和种植商实现质量卓越。我们将现场专业知识与数字解决方案结合起来，为质量与合规数据提供准确、透明和智能化的解决方案。