Automation & Optimization Analyst

Job description

About Us We are a global climate technologies company engineered for sustainability. We create sustainable and efficient residential, commercial and industrial spaces through HVACR technologies. We protect temperature-sensitive goods throughout the cold chain. And we bring comfort to people globally. Best-in-class engineering, design and manufacturing combined with category-leading brands in compression, controls, software and monitoring solutions result in next-generation climate technology that is built for the needs of the world ahead. Whether you are a professional looking for a career change, an undergraduate student exploring your first opportunity, or recent graduate with an advanced degree, we have opportunities that will allow you to innovate, be challenged and make an impact. Join our team and start your journey today! FUNCTIONS AND TASKS RESPONSIBILITIES Manage & Administration of D&A ServiceNow Instance Manage the ServiceNow environment and handle ticket requests for all Copeland Data and Analytics inquiries. Fulfil Data & Analytics Requests and Analytics Project Support Fulfil reporting, dashboard, and data requests from business stakeholders. Build and maintain reports and dashboards using Sigma Computing, Provide data analysis and insights to support business and operational decisions. Work with stakeholders to understand reporting requirements and deliver fit-for-purpose solutions. Validate data and reporting outputs to ensure accuracy and consistency. Support data governance, reporting standards, and analytics best practices across the organization. Implement Automation & Optimization Develop and implement automated data workflows and reporting processes to improve efficiency, accuracy, and scalability. Utilize Sigma Computing and other analytics platforms to automate reports, dashboards, and recurring business reporting requirements. Analyze existing business processes, reports, and data flows to identify opportunities for optimization, automation, standardization, or elimination of manual activities. Design and enhance dashboards and self-service analytics solutions that provide actionable insights for business stakeholders. Collaborate with cross-functional teams to gather requirements and translate business needs into automated reporting and analytics solutions. Ensure data integrity and reliability through data validation, quality monitoring, and adherence to established data governance standards. Create and maintain documentation for automated processes, reporting solutions, and optimization initiatives, including knowledge transfer to end users. Monitor and continuously improve automated solutions to enhance performance, reduce processing time, and support evolving business requirements. Identify opportunities to streamline reporting, reduce manual effort, and improve operational efficiency through automation and process optimization. Additional Functions Performs other functions as may be deemed necessary by and needed to deliver the output guided by the company, site and department’s vision, mission, and employee policies. EDUCATIONAL BACKGROUND Bachelor’s degree in data analytics, computer science, information systems, related fields SKILLS AND ABILITIES With 2 years of relevant experience Strong analytical and problem-solving skills with the ability to translate data into actionable insights. Advanced proficiency in Sigma Computing, Power BI, and other business intelligence and visualization platforms. Experience with ETL processes, Snowflake, and low-code/no-code automation tools such as Power Automate and Power Apps. Knowledge of ERP systems and enterprise data environments (e.g., Oracle). Understanding of process improvement methodologies, including Lean and Six Sigma principles. Strong data validation, data quality, and reporting governance practices. Effective communication and stakeholder management skills, with the ability to gather requirements and present insights clearly. Adaptable and quick to learn new technologies, tools, and analytics platforms. Working knowledge of SQL and database concepts is preferred. High attention to detail, numeracy, and a continuous improvement mindset WORK CONDITIONS This role will have a mid shift schedule (3pm to 12mn) It will follow US holidays We have a hybrid work arrangement and we work on-site for thrice a week Our Commitment to Our People Across the globe, we are united by a singular Purpose: Sustainability is no small ambition. That’s why everything we do is geared toward a sustainable future—for our generation and all those to come. Through groundbreaking innovations, HVACR technology and cold chain solutions, we are reducing carbon emissions and improving energy efficiency in spaces of all sizes, from residential to commercial to industrial. Our employees are our greatest strength. We believe that our culture of passion, openness, and collaboration empowers us to work toward the same goal - to make the world a better place. We invest in the end-to-end development of our people, beginning at onboarding and through senior leadership, so they can thrive personally and professionally. Flexible and competitive benefits plans offer the right options to meet your individual/family needs . We provide employees with flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Together, we have the opportunity – and the power – to continue to revolutionize the technology behind air conditioning, heating and refrigeration, and cultivate a better future. Learn more about us and how you can join our team! Our Commitment to Inclusion & Belonging At Copeland, we cultivate a strong sense of inclusion and belonging where individuals of all backgrounds, and with diverse perspectives, are embraced and treated fairly to enable a stronger workforce. Our employee resource groups play an important role in culture and community building at Copeland. Equal Opportunity Employer Copeland is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, age, marital status, political affiliation, sexual orientation, gender identity, genetic information, disability or protected veteran status. We are committed to providing a workplace free of any discrimination or harassment.