Automation Tester - Customer 360

Job description

Worker Type: Permanent Here at BNZ, it's about more than just banking. We work together in an agile, energising environment to create innovative solutions through our promise "If you can imagine a better future, let's find a way." We support wellbeing, flexible working and have a generous leave offering. There is the opportunity for growth, learning and career development. No two days are the same. Ko mātou tēnei | This is Us This is a fantastic opportunity for a Senior Automation Tester to join our Customer 360 team and help lead new work as the team builds integrations with BNZ's various banking platforms. At BNZ, we're transforming how we serve our customers through modern, connected technology that makes banking simpler, faster, and more reliable. As part of the Customer360 programme, our Integrations connect Salesforce/nCino with core systems, data platforms, banker and customer channels across the bank. This is a permanent, full-time opportunity based in either Wellington or Auckland, with a hybrid working approach of three days in the office and two days working flexibly. Mō te Tūranga | About the Role What are 5 day to day tasks the person in this tūranga will complete? Technical expertise: Create automation test frameworks, prepare automation test scripts, execute and maintain them, and report and track defects through to closure. Strategic thinking: Designing scalable automation frameworks, implementing shift-left testing, and ensuring high test coverage. Problem solving: Handle flaky tests, debug efficiently, and optimise test execution for faster feedback. Leadership and collaboration: Mentor junior team members, collaborate with engineers, and improve automation strategies so they align with business goals. Business impact: Reduce manual effort, improve release cycle quality, and track key metrics such as defect leakage and automation ROI. What technical skills and attributes would be advantageous in this role? We are looking for a Senior Automation Tester with strong experience writing, maintaining and debugging automation tests, ideally with 6–8+ years’ experience in complex environments. The role requires hands-on experience designing and building test automation frameworks for both UI and API testing. Candidates should have experience with UI automation tools such as Playwright, Cypress, Selenium, or WebdriverIO, and API automation tools such as Rest-Assured, Karate, Postman/Newman, or similar frameworks. You will also bring: Strong experience in test automation frameworks for APIs. Experience with integration automation test frameworks in CI/CD pipelines. Experience in banking or financial services, with strong analysis and problem-solving skills. Experience applying risk-based testing practices to prioritise coverage across critical integrations, customer journeys, and high-impact change. Strong communication and interpersonal skills. Strong Java coding skills in automation testing; experience with Java microservices would be a bonus. Experience with AI-assisted development workflows and agentic tooling as part of day-to-day engineering practice. What attributes will this person display to be successful in this role? Proactive, dependable, and comfortable taking ownership of critical systems and outcomes. Able to lift engineering quality across the team by setting higher standards and bringing others along through mentorship and practical example. Calm and methodical in production support, with the ability to work through complex issues and balance immediate response with longer-term improvement. Collaborative and communicative, with the ability to build strong working relationships across engineering, delivery, risk, vendor, and business stakeholders. Curious, pragmatic, and focused on continuous improvement, leaving systems in a better state through disciplined operational practice, thoughtful engineering, and strong follow-through. What is the team culture and environment like? Our team culture is highly collaborative—we believe in delivering as a team, supporting one another to achieve our goals together. We encourage continuous learning and growth, providing opportunities for everyone to develop their skills and advance in their careers. As an agile team, we are always looking for ways to improve our processes and outcomes, embracing feedback and change as part of our DNA. We value open communication, inclusivity, and the unique perspectives that each team member brings, creating an empowering and supportive environment where everyone can do their best work. What is the most exciting thing about this opportunity? This role will give the successful candidate an opportunity to work on applications that support frontline staff to meet target sales. They will lead the team’s automation testing capability, helping to increase efficiency, accuracy and cost-effectiveness. They will also contribute to the wider automation testing capability across the organisation. What will success look like for the candidate in this tūranga? Success in this role will extend beyond building automated test cases and suites; it will help create a more efficient, reliable, and higher-quality software development lifecycle for the whole team. The successful candidate will be a strong team player, with the ability to mentor and grow others. They will also build relationships with other automation testing peers to strengthen testing capability across the organisation. Nau Mai ki te Pēke o Aotearoa | Come to the Bank of New Zealand This is an exciting opportunity to join us! We're bold thinkers who are taking brave steps to create a company that people want to work for, and customers want to bank with. If you're ready to join a fun organisation where we are proud of our culture and how we are helping New Zealander's to 'Find their way', then show your interest by submitting your application - we can't wait to read it. Ehara taku toa i te toa takitahi, engari he toa takitini" - Success is not the work of an individual, but the work of many.” Closing Date: 11 October 2026 Applications will be reviewed regularly across the advertising period, but we do reserve the right to close applications early.