Automotive Product Advisor – Subaru Northshore

Job description

Jim Pattison Subaru Northshore is looking for a driven, customer-focused, and results-oriented Automotive Product Advisor to join our Sales Team. As a Product Advisor, you’ll be a key part of the customer journey—from the first conversation through to delivery. You’ll build genuine relationships, showcase Subaru vehicles and technology, and provide knowledgeable guidance that helps customers make confident decisions. This position reports to the Sales Manager of the dealership. A Day in the Life As a Product Advisor you’ll take ownership of the customer experience while working closely with the dealership team to achieve both customer and business goals. • Welcome and assist customers in a professional and engaging manner, both in store and through phone and online inquiries. • Build rapport with customers to understand their needs and recommend suitable vehicle options. • Conduct vehicle presentations and test drives. • Present pricing, financing options, and assist in structuring deals in collaboration with management. • Maintain accurate and consistent follow-up using CRM tools to manage leads and customer relationships. • Coordinate vehicle deliveries and ensure a seamless handover experience. • Continuously develop product knowledge and stay up to date on OEM features, technology, and market trends. • Contribute to team success by maintaining a positive attitude and strong work ethic. Success in this role comes from being proactive, following through on commitments, and creating an experience that earns customers’ trust. What We’re Looking For • High school diploma or equivalent required. • Previous customer-facing experience is required. • Mandarin speaking can be an asset. • Eligible to obtain a VSA license. • Must be available all days of the week, including evenings and weekends. Shifts will average 40 hours per week. • Strong work ethic with a high level of energy and motivation to succeed. • Excellent communication and interpersonal skills. • Customer-focused mindset with the ability to build rapport and trust. • Highly organized with the ability to multitask and follow up consistently. • Positive attitude and willingness to learn in a fast-paced sales environment. • Previous sales or customer service experience is a strong asset, but not required. What We Offer • Competitive compensation plan with commission and bonus opportunities. • Premium products supported by highly effective pricing at our high-volume location. • Career growth opportunities within a large and well-established automotive group. • Manufacturer and in-house training. • Exclusive access to vendor promotions, offers, and purchase programs. • Recognition and rewards program. • Comprehensive benefits package. • Amazing colleagues, a great working environment, and a strong team-building culture. How to Apply Ready to take the next step in your automotive career? If you’re motivated, customer-focused, and excited about helping people find the right vehicle, we’d love to hear from you. Please apply with your resume today. Visit our Careers Page to explore more opportunities: JP Auto Group Careers This role requires successful candidates to submit a satisfactory Driver’s Abstract. We thank all applicants for their interest in this opportunity; however, only those selected for an interview will be contacted. We are an equal opportunity employer and are committed to creating an inclusive and accessible workplace. We welcome applicants from all backgrounds and experiences. If you require any accommodations during the recruitment process, please contact .