Automotive Sales Consultant

Job description

At Fletcher Jones Imports, our mission is to deliver a world class guest experience through the pursuit of excellence. It is this journey, fueled by innovation and integrity, that has led us to be a part of the nation’s #1 family-owned automotive group. We are currently seeking an **Automotive Sales Consultant** who thrives in a relationship-driven, performance-based environment and is motivated to deliver exceptional results. This is more than a sales role — it is an opportunity to build a career by creating meaningful customer relationships, delivering a premium experience, and contributing directly to the success of the dealership. **Benefits** - Health insurance - Dental insurance - Vision insurance - Paid time off - 401(k) - 401(k) matching - Flexible spending account - Professional development assistance - Life insurance - Employee assistance plan - Disability insurance **What You Will Do** - Serve as the primary point of contact for guests from initial greeting through vehicle delivery. - Build rapport quickly and identify customer needs, preferences, and purchase goals. - Guide customers through the sales process in a professional, informative, and seamless manner. - Demonstrate vehicle features, benefits, and technology with confidence and clarity. - Conduct test drives and explain performance, safety, and ownership advantages. - Present vehicle options, pricing, and purchase or lease solutions tailored to the customer. - Maintain strong knowledge of inventory, product features, and current incentives. - Manage and follow up on leads, showroom traffic, and customer inquiries consistently. - Document customer interactions, activities, and pipeline progress accurately in dealership systems. - Partner with sales leadership and finance to move deals forward efficiently. - Deliver vehicles with attention to detail, ensuring customers understand key features and functions. - Maintain ongoing relationships to drive repeat business and referrals. - Meet or exceed individual sales goals and performance expectations. - Represent the dealership with professionalism, integrity, and a customer-first mindset. **What We Are Looking For** - Prior sales, retail, hospitality, or customer-facing experience preferred (automotive a plus). - Strong interpersonal and communication skills with the ability to build trust quickly. - A consultative, customer-focused approach to sales. - Self-motivated and goal-oriented with a drive to succeed in a performance-based environment. - Ability to present information clearly and confidently in multiple settings. - Strong follow-up habits, organization, and attention to detail. - Ability to learn product knowledge, systems, and dealership processes quickly. - Professionalism and reliability. - Positive attitude with a strong work ethic and team mindset. - Valid driver’s license with an acceptable driving record. At Fletcher Jones Imports, we attract, nurture, and retain the most talented people in the industry by providing the highest quality work environment where productivity, creativity, and personal and professional growth can flourish. We believe our team sits behind the wheel of the Fletcher Jones brand that drives our company toward success. *We are an Equal Opportunity Employer*