AV Field Service Engineer

Job description

**Overview:** We are seeking an experienced and customer-focused **AV Field Service Engineer** to join our team. This role is responsible for providing on-site technical support, maintenance, troubleshooting, and repair services for audiovisual (AV) systems. The ideal candidate will have strong technical expertise, excellent problem-solving skills, and the ability to deliver outstanding customer service in dynamic field environments. ### Responsibilities: - Install, configure, test, and commission AV systems including displays, projectors, control systems, conferencing systems, audio equipment, and video distribution. - Provide on-site troubleshooting, diagnostics, and repairs for AV equipment and integrated systems. - Perform routine maintenance, system updates, and calibration to ensure optimal performance. - Collaborate with project managers, engineers, and clients to support installation and service activities. - Document service activities, system configurations, and updates in company service management tools. - Train and support end-users on AV systems and functionality as needed. - Maintain knowledge of AV industry trends, emerging technologies, and manufacturer product updates. - Ensure compliance with safety, quality, and company standards while on client sites.