AV Field Service Technician

Job description

**Position Overview:** We are seeking a skilled **AV Field Service Technician** with hands-on experience in audiovisual (AV) troubleshooting, repair, and field servicing. This role is responsible for diagnosing and resolving technical issues related to commercial and/or residential AV systems, ensuring optimal system performance and client satisfaction. The ideal candidate has strong technical knowledge of AV components, excellent problem-solving skills, and the ability to work independently at client sites. **This position is Monday-Friday normal daytime hours.** ### Responsibilities: - Travel to client locations to troubleshoot, repair, and service audiovisual systems. - Diagnose issues with AV components including displays, projectors, control systems, audio processors, amplifiers, microphones, speakers, and video conferencing systems. - Perform system testing, calibration, and configuration to ensure proper functionality. - Read and interpret AV system schematics, wiring diagrams, and technical documentation. - Repair or replace faulty equipment, cabling, and connectors. - Provide technical support and training to end-users on proper system operation. - Document service calls, resolutions, and equipment changes accurately and timely. - Coordinate with project managers, engineers, and installation teams to resolve complex system issues. - Maintain tools, service vehicle inventory, and testing equipment. - Ensure all work complies with company standards, safety regulations, and industry best practices.