AVP, Operational Resilience & Business Continuity, Corporate Service & Governance (Singapore)

Job description

Responsibilities Operational Resilience / Business Continuity Management Support BCM and Operational Resilience activities, including tracking and maintaining business service criticality and impact tolerance assessments. Coordinate scenario testing exercises, including logistics, preparation of materials and documentation. Stay informed of regulatory developments and industry best practices relevant to operational resilience. Monitor real-time news, geopolitical events, natural disasters, and technological outages across the APAC region, and assess potential impacts on the bank. Support the ongoing refinement and simplification of recurring processes where applicable. Administrative & Control Tasks Manage onboarding and offboarding processes, including coordination of hardware/software provisioning and access management for permanent staff and vendors. Process administrative tasks including invoices and expense-related tasks ensuring accuracy and timeliness. Coordinate and send monthly SMS reminders, and perform related reconciliations. Update and maintain mobilization charts following team member movements. Maintain emergency contact information for overseas offices on a regular basis. Conduct monthly ID reviews and half-yearly declarations on shared folders, identifying and reporting any discrepancies. Maintain updated lists of BCP Coordinators and manage relevant group email distribution lists. Review assigned administrative and control processes and implement improvements to enhance efficiency, standardization, and reduce manual effort. Requirements Bachelor’s degree with a minimum of 5 years experience in a relevant field. Relevant experience in operational resilience, business continuity management (BCM), risk management, or similar functions. Working knowledge of regulatory expectations such as MAS BCM Guidelines is an advantage. Strong coordination, communication, and stakeholder engagement skills, with the ability to build effective working relationships across teams. Ability to manage multiple tasks concurrently and deliver within tight timelines. Exposure to coordinating cross-functional teams and involvement in collaborative risk mitigation initiatives is an advantage. Exposure to process improvement or efficiency enhancement is an advantage. Analytical mindset with strong attention to detail. Project and program management capabilities. Proficiency in Microsoft Excel and PowerPoint. Strong relationship building and stakeholder engagement. Strong coordination and communication skills.